Corporate Communications is responsible for developing and executing communications programs that amplify FINRA; its critical role; and its mission, values and vision. This includes leading major initiatives that promote positive, accurate and fair media coverage of FINRA and that foster an engaged and well-informed workforce. Reporting to the Senior Director of Internal Communications, this role helps drive the content strategy across FINRA’s digital internal communications channels to engage ... more details
Corporate Communications is responsible for developing and executing communications programs that amplify FINRA; its critical role; and its mission, values and vision. This includes leading major initiatives that promote positive, accurate and fair media coverage of FINRA and that foster an engaged and well-informed workforce.
Reporting to the Senior Director of Internal Communications, this role helps drive the content strategy across FINRA’s digital internal communications channels to engage employees and connect them to FINRA’s mission, strategy, values and culture. This role develops and implements departmental standards, processes and best practices for corporate-wide internal digital communication channels and provides recommendations to business partners and key stakeholders on the best channels and strategy to achieve their communications goals.
Essential Job Functions:
- Manages the content strategy and editorial calendars for FINRA’s internal digital communication channels, including corporate-wide intranet articles, emails, and digital signage.
- Works to tell a cohesive story about and drive employee engagement in FINRA’s mission, values, and culture through compelling content across internal digital communication channels.
- Develops and implements departmental standards, processes, and best practices for internal digital communication channels, to ensure consistent messaging and strategy.
- Leads the establishment of key performance indicators (KPIs) and benchmarks, sets goals, and measures the success of corporate-wide internal communications content strategy and channels.
- Keeps abreast of the latest tools, technology, and digital platforms to provide the best methods for effective internal communications.
- Liaises with the digital, creative and technology teams to optimize the visual design, site navigation and content of FINRA’s intranet site and coordinates a cross-functional team of content contributors.
- Acts as a strategic partner and confers with colleagues to define their requirements and recommend and implement an approach to best meet their goals.
- Keeps current on business issues related to and priorities of the clients supported.
- Writes and edits communications according to established corporate standards for clarity, conciseness, style, grammar, and accuracy.
- Manages client approval process and ensures completion and timely delivery of communications by working with design, print production, and/or web services.
Education/Experience Requirements:
- B.S. or B.A. in marketing, journalism, communication, English or related field or the equivalent.
- Seven years of relevant experience.
- Strong proficiency with digital workplace solutions and internal communication technology channels and best practices.
- Strong written communication and proofreading skills, with a strong attention to detail.
- Strong organizational and project management skills, and the ability to prioritize effectively, work multiple tasks simultaneously and meet deadlines for a wide variety of assignments.
- Familiarity with AP style desirable.
- Proficiency in Microsoft Windows/MS Office Suite, and SharePoint applications.
- Ability to work both independently and within a team environment.
- Familiarity with internal communication omni-channel publishing platforms preferred.
- Ability to exercise careful judgment and discretion with respect to strategic and confidential material.
- A creative, positive and high-energy outlook with a hands-on mentality and excitement for learning.
Working Conditions:
- Hybrid work environment.
- Meaningful work that supports FINRA’s mission of investor protection and market integrity.
- Highly dynamic, fast-paced environment, with staff managing multiple, high-visibility priorities.
- Extended hours and overnight travel as needed.
For work that is performed in CA, Washington, DC, CO, HI, New York, NY, WA and MD the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons.
California: Minimum Salary $106,400, Maximum Salary $200,200
Washington, DC/Maryland: Minimum Salary $106,400 Maximum Salary $191,800
Colorado/Hawaii: Minimum Salary $92,500, Maximum Salary $166,800
New York, NY: Minimum Salary $111,000, Maximum Salary $200,200
Washington State: Minimum Salary $92,500, Maximum Salary $191,800
#LI-Hybrid
To be considered for this position, please submit an application. Applications are accepted on an ongoing basis.
The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.
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FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations.
Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance. Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal. FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits.
Time Off and Paid Leave*
FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays.
*Based on full-time schedule
Important Information
FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.
You can read more about these restrictions here.
As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism.
Search Firm Representatives
Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.
FINRA is an Equal Opportunity and Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the person’s relatives, friends or associates.
FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.
FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.
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