School-Based IT Technician SUPERVISOR: Director of Technology PURPOSE: The School-Based IT Technician shall be responsible for providing exceptional technical support, including but not limited to installing, diagnosing, repairing, maintaining, and upgrading hardware and software while ensuring optimal performance as defined by the Board of Education Rules and Regulations, the District Superintendent, Chief Operating Officer and Director of Technology. Responsibilities: Transport, configure, and... more details
School-Based IT Technician
JobID: 7427
Position Type: Technology
Date Posted: 6/21/2024
"
Location: Stratford High School
Date Available: 07/01/2024
Closing Date: 07/22/2024
  Additional Information: Show/Hide
JOB TITLE: School-Based IT Technician
SUPERVISOR: Director of Technology
PURPOSE: The School-Based IT Technician shall be responsible for providing exceptional technical support, including but not limited to installing, diagnosing, repairing, maintaining, and upgrading hardware and software while ensuring optimal performance as defined by the Board of Education Rules and Regulations, the District Superintendent, Chief Operating Officer and Director of Technology.
Responsibilities:
Transport, configure, and provide technical support for Chromebook / Classroom devices.
Assist in general cleaning, maintenance and repair/replacement of Chromebook parts including, but not limited to: screen replacement, keyboard, cameras and touchpads.
Provide overall technical support at assigned high school.
Maintain inventory established by the district.
Upgrade hardware components as needed.
Update firmware as needed.
Reclaim usable parts from decommissioned hardware.
Utilize an online technical support ticketing database (SYAM) or other specified process to access and/or document support calls.
Prioritize support requests to ensure users’ needs are met in a timely fashion
Communicate effectively with staff, students and/or parents to provide information regarding repairs.
Maintain device part inventory and report low stock to the Lead Technician.
Implements projects and tasks as identified by the Director of Technology.
Perform all other projects and duties/responsibilities as requested by the Director of Technology or designee.
Skill Requirements
Outstanding customer service skills.
Ability to identify, prioritize and complete multiple projects effectively and efficiently.
Ability to diagnose and repair physical/hardware issues of Chromebooks.
Ability to make decisions and function effectively with minimal supervision.
Excellent written and verbal communication skills.
Superior organizational and interpersonal skills.
Knowledge of device hardware.
Qualifications:
High School Diploma or GED Required. Associate Degree or beyond preferred.
Two (2) years of related IT / computer repair or troubleshooting work experience preferred.
Experience with Google G-Suite, Chrome OS, and other applications supported by an educational environment preferred.
Demonstrated increased responsibility in work environments requiring minimal direction.
Additional Requirements:
Ability to occasionally lift up to 50 pounds.
Possession of a valid Connecticut Driver’s license and proof of insurance.
May require occasional work outside of standard business hours.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.