At Towne Park, it’s more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or ... more details
At Towne Park, it’s more than a job, you can make an impact.
A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
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SUMMARY
The System Auditor is responsible for multiple sites within the Mainline Health System for the oversight of the accurate collection and reconciliation of revenue. The System Auditor is responsible for meeting with Account Managers from the system and perform audits, reconciling all revenue collection, compiling over / short, and or variance reports for the deposits completed and provided by the Account Managers. The System Auditor has open communication with Account Managers regarding the site’s revenue performance and work with Account Managers on programs to improve the overall revenue reporting performance. In addition, the System Auditor is responsible for other tasks related to training new lead cashiers, revenue control such as discount / comp tracking, property access systems, spot audits, training, and cashier support.
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s)
% of Time
Examines departments’ cash handling and tracking activities for compliance with Towne Park plans and policies. Analyzes data obtained to identify deficiencies in controls and looks for efficiency opportunities. Reviews all adjustments with appropriate facility representative
20
Demonstrates the ability to improve the financial reporting performance of the account
20
Understands the contractual agreement and recognizes ways to maximize opportunities within the auditing processes
20
Effectively utilizes standardized business systems as developed by Towne Park and ensures compliance with policies and procedures
20
Updates auditing SOP as necessary. Helps with transition of new management (AM, AsM, etc.) to ensure they understand the Auditing SOP. Responsibility for training and certifying new cashiers to ensure qualifications in position. Communicates staff’s performance issues and/or irregularities to Director of Operations and other management.
20
The total amount of time for all functions of the job
100%
Education:
- High school diploma or general education degree (GED)
Required Licensure, Certification, etc.:
- Must be at least 18 years of age and be able to pass a criminal background and drug screen
Work Experience:
- One to three months related experience and/or training; OR equivalent combination of education and experience
- Customer service experience preferred
- POS/Computer experience preferred.
Knowledge:
- General knowledge of basic accounting/billing procedures/cashiering practices
- General knowledge of collections processes, auditing and analyzing data
Skills:
- Must be able to speak, read and write standard English language
- Must be able to read and comprehend simple instructions, short correspondence and memos
- Must be able to write simple correspondence
- Must be able to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization.
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume and distance
- Must be able to put numbers in numerical sequence
- Must be able to understand 24 hour and military time systems
- Clearly understand rates applicable to time passed
Authority to Act:
Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
Budget Responsibility:
The employee has control over resources available only.
WORKING CONDITIONS & PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or greater than 10 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed in climate-controlled environment, but may be exposed to inclement weather and varying degrees of temperatures on occasion.
Travel
Travel within the system of up to 50% to 75% may be required.
Helps to identify and develop revenue procedures at new site openings in the district