Job Abstract

Overview: This position is responsible for assisting with all aspects of the accounts receivable process.

Major Responsibilities (include but are not limited to):
* Perform daily billing functions; generate international and samples invoices and initiate shipping for back orders;
* Prepare and post cash receipts to customer accounts and charge customer credit cards for shipping on a daily basis;
* Research charge-backs and debit memos to accurately process, issue and post credits/debits to customer accounts as necessary;
* Maintain letters of credit and ensure prompt communication with/payment by issuing banks
* Track markdown allowances and provide analysis/reports on activity upon request;
* Maintain all records and files and backup documentation related to accounts receivable;
* Print and review an aging report on a weekly basis;
* Initiate, track and maintain all records/files associated with collection activities for each account to include negotiated payment schedules, telephone call documentation and collection letters;
* Ensure company adherence to corporate credit policies and procedures for consistent handling of collection matters to maintain good customer relation;
* Maintain accurate customer information in database according to company procedures;
* Research and respond to all accounts receivable inquiries in a prompt manner;
* Assist in month closing by ensuring all appropriate information is entered into computer, and reviewing and updating current aging report for discrepancies and finance charges;
* Research credit applications, when appropriate, notify customers of approval/disapproval status; document pertinent credit information in accordance with company procedures;
* Respond to credit reference inquiries with pertinent credit information in accordance with company procedures;
* Print and store permanent accounts receivable reports as required, including: accounts receivable aging, daily cash receipts/journals and end of month reports
* Create and maintain proper response letters on computer for various incoming correspondence;
* Performs other related duties as assigned and assist with other projects as needed

Requirements:
* 4+ years of Accounts Receivable experience
* High school diploma required
* Attention to detail
* Ability to read and comprehend simple instruction, short correspondence, and memos
* Strong working knowledge of Microsoft Office products, including Word, Excel, and Outlook
* Work effectively under time pressure
* 10 key by touch with speed and accuracy
* Strong communication skills, both oral and written
* Plan, organize, and schedule own workload efficiently
* Ability to apply technology to solve problems and improve processes