The Project Manager is accountable for the comprehensive planning, execution, and achievement of process and system-related projects encompassing Salesforce, MDM (CMDM), SAP, eCommerce integrations, and process automation for Samsung. Their mission is to drive operational excellence and empower our business partners to meet their strategic goals. About the Process Innovation (PI) Team. The Process Innovation (PI) team is a strategic project management organization that specializes in analyzing, ... more details
Position Summary
The Project Manager is accountable for the comprehensive planning, execution, and achievement of process and system-related projects encompassing Salesforce, MDM (CMDM), SAP, eCommerce integrations, and process automation for Samsung. Their mission is to drive operational excellence and empower our business partners to meet their strategic goals.
About the Process Innovation (PI) Team
The Process Innovation (PI) team is a strategic project management organization that specializes in analyzing, developing, and implementing innovative solutions and systems for business units. Operating in a fast-paced, high-intensity environment, the Process Innovation team sets high expectations and drives results across all divisions within the company.
The Process Innovation (PI) team is widely regarded as the preferred A-team for Samsung Top Management when seeking experts to tackle complex business challenges, renowned for their ability to spark transformative change and drive business performance through innovative solutions and systems.
Role and Responsibilities
As a Project Manager, you will oversee company-wide projects, collaborating with internal and external teams to steer them towards successful completion. Utilizing data-driven approaches you will identify the underlying causes of business challenges and lead the planning of annual projects to develop and implement business solutions aligned with our Senior Management's business strategy. This role entails working with executives, influencers, key decision-makers, tailoring communications to suit their perspectives, and guiding the project team and developers throughout the project.
Key Responsibilities
Lead and oversee significant internal process improvement projects and initiatives related to internal and external systems, evaluating and documenting current work processes and identifying areas for improvement
Utilize your understanding of senior management's key business strategies and systems project management expertise to provide a distinct competitive advantage for Samsung
Facilitate cross-collaboration between business stakeholders, technical stakeholders, and PI throughout the project lifecycle, ensuring effective communication and coordination
Gather business requirements and manage comprehensive project documentation, evaluating business needs and performing quantitative and/or qualitative analysis to support project proposals or evaluation results
Work closely with project teams to monitor project scope and provide regular status updates to all relevant stakeholders, ensuring transparency and keeping everyone informed
Present analysis findings and project updates to internal and external stakeholders, showcasing the progress and impact of the initiatives
Skills and Qualifications
- Experience
- Minimum 5 years of progressive experience in process innovation / improvement, consulting, finance or other relevant experience
- Minimum 3 years of Project Management experience
- Minimum 2 years of B2B experience and or channel distribution sales experience, preferred
- Minimum 2 years of Salesforce Lightning, SAP or other CRM/ERP experience, preferred
- Skills & Attributes
- Experience running large scale, enterprise-level projects
- Strong relationship management skills, including working in a fast-paced environment and interacting with senior management
- Able to produce high quality, detailed and thorough analysis documentation to present information effectively and clearly to stakeholders, including leadership
- Able to provide technical guidance as required for the assignments
- Self-starter with the ability to work independently under minimal supervision
- Project Management skills (agile methodology and technical SDLC process)
- MS Office applications: Word, PowerPoint, Excel
- Tools / Applications: Alteryx, Tableau
- Willing to work 4-5 days in the office per HR guideline and travel up to 10% of your time
Education (include higher education, certifications, and whether required and/or preferred)
- Master’s degree in Information Systems, Engineering, Business, and 5+ years of related experience, or Bachelor’s degree in the above related fields and 7+ years of related experience
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