Is energetic, outgoing, articulate and has good verbal and written communications skills. Is focused on high quality customer service/hospitality (Think of being the positive-welcoming face our members first see when they enter our facilities) Should be able to work independently and as part of a team. Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner. Process sales, program registrations, member facility check-ins, and fulfills front de... more details
Is energetic, outgoing, articulate and has good verbal and written communications skills
Is focused on high quality customer service/hospitality (Think of being the positive-welcoming face our members first see when they enter our facilities)
Should be able to work independently and as part of a team
Can respond to member suggestions, concerns, and complaints in a timely, professional, and consistent manner
Process sales, program registrations, member facility check-ins, and fulfills front desk administrative duties
Provides support to fitness programmers and managers
Ensures facility cleanliness and manages supplies in our fitness areas (Think: refilling hand sanitizer, soaps, shampoos, and machine cleaning wipes)
Assists with towel laundry services
Must have obtained Red Cross CPR/AED and First Aid Training certification within the first 3 months of employment (Training and Certification will be provide)
Is willing and able to assist in emergencies and/or facility evacuations and ensure safety at all times (Think: facility access controls or unsafe use of fitness equipment)
Should be comfortable working on a computer, using various applications and able to multitask during peak times
Has an interest in fitness, health or wellbeing
About Us: The fitness and recreation centers at UCSF provide fitness and wellbeing services to UCSF students, faculty and staff as well as community members through a broad range of fitness, recreation, personal training and health and wellness programs. Our operations unit is an integral part of Fitness and Recreation and provides customer service, maintenance and housekeeping support to the fitness and recreation facilities Perks of working at UCSF Fitness and Recreation:
Competitive wage based on experience, with opportunities for career development
Flexible, part-time up to 40% variable employment which promotes a work/life balance (Think: of having the extra cash while you go to school)
Energetic atmosphere that inspires fitness and wellbeing and builds customer relationships
Comprehensive training provided
Facility access to our 2 fitness centers which feature Matrix strength and cardio equipment, free weights, squat racks, basketball, squash and racquetball courts, pools, wellness programs, and discounts on our outdoor programs (e.g. kayaking and stand-up paddling)
Access to the Faculty Staff Assistance Program
Discount programs for UCSF employees (Think: discounts on coffee, cell phone service, automobile purchases, ZIP Care Share program, Broadway Shows, and Disney World and Universal studios to name a few)
Interested in being part of our team? Apply today.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (ucop.edu)
Please note: The compensation ranges listed online for roles not covered by a bargaining unit agreement are very wide, however a job offer will typically fall in the range of 80% - 120% of the established mid-point. An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Customer service experience
Experience in hospitality industry
Knowledge of the UC systems, forms, policies, structure
Knowledge of UCSF Fitness and Recreation
Experience in fitness and/or organized sports
High school graduation and/or equivalent experience/training
Read, write, speak and understand English fluently
Flexible scheduling during operational hours Sun – Sat, 5am – 10pm
Wear uniform including nametag
Able to motivate and support others in their quest to be healthier and fitter
Ability to prioritize and accomplish multiple tasks with deadlines in a customer service setting under minimal supervision
Ability to maintain confidentiality
Ability to work independently and as a team member
Demonstrated skill necessary to collect, organize and disseminate information upon request
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