The Parts Specialist II provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service. Floater position performs work at sites where needed. Responsibilities Provide quality ... more details
The Parts Specialist II provides counter service to VDOT employees who need parts/equipment to perform their jobs. The Parts Specialist II will assist with inventory control, data entry in inventory systems, customer service, and may occasionally drive a MANCON vehicle to pick up parts. The Parts Specialist II demonstrates proficiency at sourcing parts, mastery of procedures, and exceptional customer service. Floater position performs work at sites where needed.
Responsibilities
Provide quality customer service to include but not limited to the following:
Attention to detail
Review, familiarize with and adhere to Product Group Catalog.
Review, familiarize with and adhere to Policy and Procedures Manual.
Review, familiarize with and adhere to MANCON’s SOPs and Safety Manual.
Meet and greet customers
Review supplied requisition forms to ensure they are properly completed (Signatures, timestamps, part numbers, descriptions and quantities)
Answer questions regarding availability of parts
Ask appropriate questions to ensure correct parts are researched and provided
Inform customers when requested parts are available
Parts Pick up
Drive vehicle to designated locations to purchase/pick up parts
Provide company documentation to vendors as required (tax exempt form, credit references)
Review all invoices at vendor location to ensure accuracy on pricing and quantities
Return products to MANCON location in a timely fashion
Data Entry Requirements
Assist in generating invoices for customer requisitions in the inventory system
Assist in entry of vendor receiving documents in the inventory system
Inventory Management Requirements
Assist in performing weekly inventory cycle counts
Assist in performing counts during Wall to Wall inventories at site
Other Requirements
Follow established guidelines for vehicle and equipment maintenance
Provide 24 hour support at the VDOT location during emergencies
Travel to locations to pick up parts
Assist with inventory research projects as requested
Adhere to required procedures
Participate in the SCM continuing training program
Assist with Store Supervisor duties as assigned
Uses training, knowledge and experience to research and solve day-to-day issues independently
Qualifications
1 year computer experience
24-hour availability
Valid Driver’s License with two years driving experience
P1 or P2 ASE Certification or 5 years procurement experience with auto or heavy duty truck parts
Travel to multiple sites
Preferred Qualifications
Delivery Driver experience
Inventory experience
Obtain and maintain a forklift license
Current COVID-19 vaccine
Physical Requirements
Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Work is mostly performed in storerooms and warehouses which may have uncontrolled temperatures and dirt/dust/damp conditions. Work is also performed in vehicles traveling to sites.
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MANCON participates in E-verify. For information regarding E-Verify, contact the Department of Homeland Security at 888-464-4218.
MANCON is an Equal Opportunity Employer. MANCON will not discriminate against applicants or employees in relation to gender, race, veteran, or disabled statuses. Questions and concerns can be directed to hr@manconinc.com.
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