Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $5+ billion in sales, 20,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products.
This position is responsible for providing marketing support to the sales force, distributors, and end users.
Job Details/Responsibilities
1. In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.
2. Handle requests from sales force relating to general product information, literature, and samples for trade and distributor shows, as well as daily for routine support.
3. Respond to customers� product-related inquiries.
4. Contribute to the development of marketing plans and selling strategies.
5. Develop product promotions for presentations by sales staff to distributors and end users, and train sales force.
6. Develop promotional tools such as product brochures, training manuals, exhibition graphics catalog and journal advertisements.
7. Communicate with field on competitive information.
8. Follow complaint protocols. Participate in overall issue and communicate with sales force and customer regarding field notifications.
9. Handle all aspects of trade shows or conferences at which sales division will be contributing exhibitor.
10. Provide in-service education to customers to promote understanding of division product line.
11. Participate in field visits to distributors, end users, and Cardiac Operating Room.
12. Complete monthly sales analysis, reporting, graphs, or other preparation for management.
13. Provide forecasting as needed.
14. Perform other duties as assigned.
Working Conditions/Physical Requirements
The position exists in an office environment within a manufacturing facility. May require travel to hospital/ operating room environments, with potential exposure to bloodborne pathogens and requirements to follow hospital protocols Requires sitting for long periods of time with occasional stooping, bending, reaching, grasping, etc. May requrie occasional lifting, carrying, pushing, pulling, or objects up to, but not limited to, 10 lbs. Frequent repetitive motion tasks performed. Requires up to 25% travel. This position may be eligible to work remotely up to 60% of the time. This may change based on job responsibilities, project/business needs and/or Associate job performance. In all cases Associates may need to have on-site presence for designated meetings and compliance related activities.
Knowledge, Skills and Abilities (KSA)
The duties and responsibilities mentioned in the job description are representative of the essential functions of the position. The performance management system incorporates competencies which are identified, discussed and evaluated in order to meet operational milestones.
Four types of competencies have been identified that are tied to job families; Sales competencies are job specific skills and methods required of our sales Associates, Core Competencies for salaried and hourly Associates are the abilities and behaviors expected of all Associates in non-leadership roles, Leadership Competencies are specific abilities and behaviors required of those performing formal management roles or other leadership roles (i.e. Project Leaders).
Qualifications/ Background Experiences
Requires a four-year college degree in Marketing or related business field and a minimum of two years of relevant work experience, preferably in the medical device industry. Basic computer software skills, i.e. Microsoft Office.
It is Terumo’s policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As a Company, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment.
