Job Abstract

DEFINITION

Under general supervision, assists with the development, promotion, monitoring and implementation of the City’s Solid Waste program; implements the City’s residential, commercial and/or organic waste collection and diversion programs and assists with administering franchise agreements; plans, develops and implements educational, informational and promotional outreach materials for dissemination; researches and compiles financial, statistical and narrative data for solid waste programs and prepares reports as requested; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from the Recycling and Waste Manager. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This journey level classification is responsible for independently performing specialized administrative duties in support of the City’s Solid Waste program. Positions at this level exercise judgment and initiative in their assigned tasks, receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Performs a variety of specialized, technical, and administrative duties in support of the City’s solid waste and recycling programs.
• Develops, plans, coordinates and implements outreach programs for a variety of audiences; researches available funding for programs; assists with implementing grant requirements for associated programs; monitors and tracks program effectiveness.
• Participates in planning strategies to disseminate information to customers and the community; assists with the development of marketing and outreach materials to maximize community awareness of programs and services available.
• Attends and participates in partner and community events as a City representative; provides information to the community and event attendees related to the solid waste and recycling programs, services, and activities.
• Assists with the creation and implementation of new contracts administering exclusive and non-exclusive franchise agreements; monitors vendors to ensure compliance with contract specifications and service quality.
• Organizes and carries out administrative assignments; researches, compiles, and organizes information and data from various sources on a variety of specialized topics related to solid waste and recycling programs; prepares and assembles reports, articles, announcements, and other materials.
• Represents the City to the community, partner agencies, vendors, and other stakeholders; responds to inquiries regarding solid waste and recycling projects, programs, and applicable ordinances, policies and procedures.
• Assists with building permit process; reviews project details and determines if waste management plan is required; reviews and approves or denies permits.
• Provides technical assistance and inspections for residential and/or commercial customers as necessary; trains individuals to ensure proper waste reduction and recycling practices.
• Performs related duties as assigned.

QUALIFICATIONS

Knowledge of:

• Source reduction and recycling methods and practices.
• Municipal, commercial, and industrial waste reduction and recycling programs.
• Principles, practices, and techniques of marketing and promotional strategies.
• Principles of community and public relations.
• Principles and practices of record keeping, data collection, and report preparation.
• Principles and practices of public presentations and materials preparation.
• Applicable federal, state, and local laws, codes, regulations, and ordinances, as well as industry standards and best practices relevant to the assigned area of responsibility.
• Techniques for effectively representing the City in contacts with governmental agencies, community groups, and various business, professional, educational, and regulatory organizations.
• Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division.
• Methods and techniques of preparing technical and administrative reports, and general business correspondence.
• City and mandated safety rules, regulations, and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• Diversity, equity, inclusion, and belonging concepts and principles, including their significance in organizational dynamics and the functioning of the City and their impact on fostering innovation and collaboration.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Current equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

• Develop, plan, coordinate and implement outreach programs.
• Collaborate with internal and external stakeholders.
• Evaluate the effectiveness and impact of outreach programs.
• Conduct public presentations.
• Design and create marketing and promotional materials.
• Establish and maintain a variety of filing, recordkeeping, and tracking systems.
• Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Engage with a diverse public and workforce, facilitating inclusive service delivery, and implementing equitable city policies.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.

• Possession of, or ability to obtain by the time of appointment, an appropriate, valid California driver’s license. This requirement may be waived for individuals who are unable to obtain a driver’s license due to a disability.

PHYSICAL DEMANDS

When assigned to an office environment:

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer, and to operate a motor vehicle to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. Standing in and walking between work areas is frequently required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification frequently bend, stoop, kneel, and reach to perform assigned duties, as well as push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification.

When assigned to a field environment:

Must possess mobility to sit, stand, and walk on level, uneven, or slippery surfaces; to stand for prolonged periods of time; to reach, twist, turn, kneel, bend, stoop, squat, crouch, and grasp; strength, stamina, and mobility to perform light to medium physical work, to load, unload, and setup equipment and supplies; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone or radio. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate above-mentioned equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds or heavier weights with the use of proper equipment and assistance from other staff. Reasonable accommodations will be made for individuals with disabilities who are qualified to perform essential functions of a position or positions within this classification.

ENVIRONMENTAL CONDITIONS

Employees predominately work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may work in the field and occasionally be exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, and fumes. Employees may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.

WORKING CONDITIONS

Employees may be expected to work overtime, weekends, evenings, and holidays as required.

The City of Elk Grove is an equal opportunity employer and is committed to creating a work environment in which all individuals are treated with respect and professionalism. In accordance with the Americans with Disabilities Act, should special accommodations be necessary at any stage of the selection process, please contact the Human Resources Department at (916) 478- 2230. The information above is subject to change without notice.