The City of Anaheim is seeking a highly qualified, candidate for the position of Assistant Risk Manager, within the Human Resources Department, to supervise, coordinate, and administer the self-administered liability claims program and the self-administered unemployment claims; to assist the Risk Manager in developing and implementing the activities and operations of the Risk Management Division. The Assistant Risk Manager must be a flexible and responsive self-starter. Have the ability to work ... more details
Description
The City of Anaheim is seeking a highly qualified, candidate for the position of Assistant Risk Manager, within the Human Resources Department, to supervise, coordinate, and administer the self-administered liability claims program and the self-administered unemployment claims; to assist the Risk Manager in developing and implementing the activities and operations of the Risk Management Division.
The Assistant Risk Manager must be a flexible and responsive self-starter.
Have the ability to work independently and collaboratively.
Be able to demonstrate a solid understanding of risk management principles.
Have relevant experience in assessing and mitigating risks.
Candidates will have attributes of risk awareness, risk analysis, data analytics and flexibility and a proactive approach.
Strong communication and writing skills, ability to negotiate, and interpret claims.
Essential Functions
The following functions are typical for this classification. Incumbents may not perform all of the listed functions and/or may be required to perform additional or different functions from those set forth below to address business needs and changing business practices.
Participate in the overall management of the Risk Management Division; coordinate the organization, staffing, and operational activities of the City's liability claims program including the investigation, assessment, adjustment, and settlement of general liability claims and the City’s unemployment claims program.
Participate in the development and implementation of goals, objectives, policies, and priorities for assigned program; recommend and implement resulting policies and procedures.
Identify opportunities for improving service delivery methods and procedures; identify resource needs; review with appropriate management staff; implement improvements.
Direct, coordinate and review the work plan for the City liability claims program and the City unemployment claims program; assign work activities and projects; monitor workflow; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems.
Participate in the selection of assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
Participate in the development and administration of assigned program budget; in association with the Risk Manager, participate in the development and administration of the Risk Management Division budget; forecast funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; recommend adjustments as necessary.
Monitor, advise, strategize with, and make recommendations to house counsel and outside counsel on litigation matters.
Represent the City in handling claims and litigation in judicial and quasi-judicial settings; negotiate settlements.
Authorize, negotiate, and settle claims within authority; recommend liability claim settlements to City Council; recommend, develop, implement, and monitor the execution of claims policies and procedures for self-insured lines of coverage.
Develop legal documents for insurance and identification provisions in City contracts; negotiate insurance and indemnity terms with contractors, attorneys, and brokers.
Represent the City at unemployment claim hearings at the California Unemployment Insurance Appeals Board and present cases in front of judges.
Develop and negotiate the purchase of commercial insurance policies for various divisions; monitor the effectiveness of these policies.
Recommend selection of and monitor and manage the maintenance of the City’s outsourced claims management software system.
Provide staff assistance to the Risk Manager; participate on a variety of committees; prepare and present staff reports and other correspondence as appropriate and necessary.
Coordinate risk management activities with those of other divisions and outside agencies and organizations; provide expertise to all City departments and the City Manager regarding risk management issues.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of risk management; incorporate new developments as appropriate into programs.
Respond on a 24-hour basis as needed to monitor, direct, and coordinate the response to civil liability exposures the City may face as a result of various events and emergencies.
Perform related duties as required.
Qualifications
Six (6) years of responsible risk management program experience.
One year of administrative and/or lead supervisory experience.
Bachelor’s degree from an accredited college or university with major course work in risk management, business administration, public administration, or a related field.
Knowledge of operational characteristics, services, and activities of a risk management program including the self-administered liability claims program and the self-administered unemployment claims program; modern and complex principles and practices of general liability claims examination and adjustment including legal requirements; investigation, and settlement techniques and practices; basic medical terminology; principles and practices of risk identification, loss prevention, loss control and risk transfer; research methods and techniques; principles of municipal budget preparation and control; principles of supervision, training, and performance evaluation; principles and procedures of record keeping; principles of business letter writing and report preparation; office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases; pertinent federal, state and local laws, codes and regulations.
Ability to coordinate and direct risk management programs including the self-administered liability claims program and the self-administered unemployment claims program; supervise, direct, and coordinate the work of lower level staff; select, supervise, train, and evaluate staff; recommend and implement goals, objectives, policies and procedures; understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities; understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations; participate in the preparation and administration of assigned budgets; plan and organize work to meet changing priorities and deadlines; effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit; work cooperatively with other departments, City officials, and outside agencies; respond tactfully, clearly, concisely, and appropriately to inquiries from the public, City staff, or other agencies on sensitive issues in area of responsibility; negotiate effectively; prepare and analyze general liability claims expenditure trends; interpret and explain City policies and procedures; prepare clear and concise reports; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
An associate degree in risk management is highly desirable.
Possession of an appropriate, valid driver’s license.
Supplemental Information
IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS
Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is on Monday, June 24, 2024, at 5:00PM. Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment.
This recruitment may close at any time without notice after the first review date. Qualified applicants may be invited to a written exam. Successful applicants will be invited for an oral interview.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a complete application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communications regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communication by any other method.
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