Job Title: Business Improvement Specialist (Desire Big 4 Consulting Consultant)
Location: 2011 Crystal Drive Suite 1102, Arlington, VA 22202
Type: FTE
Position Overview
The Business Improvement Specialist acts as an internal business operations consultant, evaluating, documenting, redesigning and implementing processes across the business in areas of need. When steady state on a new or redesigned process is achieved the team moves on to the next opportunity within the business. Additional responsibilities include support of senior management reporting and analysis where necessary.
The ideal candidate will have a few years of experience in a professional business environment, ideally in a project setting where defining and completing deliverables according to due dates and timelines is a base expectation. Experience with projects that combine cross functional teams (business, IT, customer, etc.) and how to resolve competing requirements and priorities provides the most representative experience for the role possible.
Candidate should be a “self-starter” and creative enough to be given an abstract problem and determine solutions, methodologies, or approaches without being told exactly how to complete a given task.
This position plays an important role in meeting our continued improvement objectives and requires a cross functional skill set to be effective.
Principal Duties & Responsibilities
Business Operations
- Interviewing and understanding a wide variety of different business operations. Identifying opportunities for improvement, gaps, making recommendations or identifying best practices to problem sets. Identifying stakeholder and other requirements and performing gap analyses;
- Defining and documenting current state business practices, proposing future state business practices, presenting potential solutions to stakeholders and customers. Responding to and incorporating feedback;
- Developing reasonable approach to problem statements or issues with defined and measurable outcomes;
- Discussing and solving complex problems that may involve personnel, technical (system), and process components;
- Definition of system or technical needs and requirements to support business needs or processes;
- Evaluation of system or technical design and implementation effectiveness.
Analysis, Reporting and Communication
- Performing data analysis to define or identify key performance indicators suitable to the needs and objectives of the business or function identified;
- Reporting and presenting information to senior management in an objective and clear format for appropriate decision making and awareness;
- Defining and implementing data analysis processes and procedures utilizing the Trident ERP system and other applicable databases.
Project Management
- Basic understanding of project management concepts and best practices;
- Experience with building and managing project plans;
- Customer facing experience and interaction.
Ability to work with other professionals, within and outside of the company in a professional and respectful manner.
Required Qualifications & Skills:
- BS in Engineering, Mathematics, Economics, Finance or similar analytical degree
- 2-3 years of relevant professional experience
- Advanced in Microsoft Office suite (Excel, Word, Access, Project)
Preferred Qualifications & Skills
- Experience in defense industry or consulting background / relative experience
- More advanced analytical or technical tools and skill sets (VBA, SQL, etc.)
Core Competencies:
- Problem solving
- Critical thinking
- Written and Oral communication skills
- Attention to detail
- Organized, responsible, empathetic.
- Quick/willing learner
Employment Requirements
- Can work in the US.
- Ability to gain U.S. Security Clearance.
- Undergo and pass a drug screening and background check.
