Job Abstract

Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together.

The Registered Nurse provides professional nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices. S/he coordinates with other members of the care team to ensure seamless care delivery, maximal coordination of efforts, and active patient participation in planning and care. Assists physician or other provider with clinical procedures, performs telephone triage as needed, and participates in patient teaching.

Primary Responsibilities:

• Clinical Knowledge and Skills
• • Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients
  • Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions
  • Familiar with preventative health measures related to population served
  • Demonstrates a proactive approach to patient care, focusing on addressing each patients individual and family needs at the time of service
  • Communicates identified needs in a timely manner
  • Utilizes evidence-based approaches with patients/families/caregivers to support self-management, self-efficacy, and health-promoting behavior change
  • Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients immediate and future needs
  • Actively participates in the care team to ensure that patient needs and preferences are incorporated into the comprehensive plan of care
  • Using population-specific knowledge and clinical expertise, contributes to the continual assessment and effective management of the health needs of assigned patient populations
  • Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making
• Communication
  • Maintains open lines of communication with physicians and other CareMount Medical personnel, within and between departments--even during periods of heightened stress
  • Maintains open lines of communication with non-CareMount Medical physicians, pharmacies, and other community agencies and services
  • Provides reassurance to patients who are upset and/or in need of assistance or additional information
  • Directs and coordinates the work of LPNs, medical assistants, and other assistive personnel to meet identified patient care needs
  • Effectively and efficiently triages patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines
  • Assists patients with referrals and pre-certifications as needed for managed care insurance plans with which CareMount Medical participates
  • Communicates potential for additional care coordination with outside organizations and/or providers when identified?
• Teaching/Education of Patients/Significant Others
  • Uses clinical knowledge and skills to teach patients/significant others effectively (e.g., via written information, face-to-face communication, phone communication)
    Integrates patient and family education, including health promotion/wellness, into the delivery of care
  • Continuously evaluates the results of patient education and modifies the teaching plan based on patient outcomes
  • Suggests and/or facilitates referrals (e.g., to Department of Social Services, dietitian, hospice) as applicable
  • Participates, as requested, in the development of patient-teaching tools/programs for assigned department
• Leadership
  • Demonstrates effective problem-solving skills, particularly when urgent/emergent or unexpected clinical or administrative events arise in order to maintain both the smooth functioning of the department and patient/personnel safety
  • Serves as a catalyst for improving standards of nursing practice
  • Demonstrates leadership skills through the ability to set and attain goals
  • Serves as an effective preceptor to new staff as needed
• Professionalism
  • Maintains a commitment to the spirit of inquiry as evidenced by a clinical knowledge base that remains current and reflects understanding of relevant clinical research findings
  • Participates in professional conferences, workshops, continuing education programs, and/or pertinent professional organizations (e.g., American Association of Office Nurses, American Nurses Association/New York State Nurses Association, Sigma Theta Tau, American Academy of Ambulatory Care Nursing, National Association of Pediatric Nurse Associates and Practitioners [NAPNAP], etc.)
  • Reads current, clinically applicable professional journals
  • Attends mandatory conferences/in-services in order to maintain (active) NYS registration, in good standing with the NY State Education Department

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Graduate of an accredited school of nursing
• Registered Nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing
• Experience with various IVs

Preferred Qualifications:

• Bachelor of Science in Nursing (B.S.N.)
• Current BLS certification
• 2+ years of recent pertinent professional nursing experience in a hospital, medical office or other clinical setting
• 1+ years of experience as a registered nurse
• Infusion experience

New York Residents Only: The hourly range for this role is $28.03 to $54.95+ per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, youll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyoneof every race, gender, sexuality, age, location and incomedeserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. ?

UnitedHealth Group is a drug free workplace. Candidates are required to pass a drug test before beginning employment.