Patient and Family Experience 1.1 Role model YNHH service excellence pledge standards 1.2 Demonstrates value, diversity, and respect, for all people in the work environment 1.3 Ensures the successful execution of service excellence standards for all customers 1.4 Lead and inspire a team of positive, competent, and dynamic individuals 1.5 Ensure confidentiality of patient, staff, and appropriate management data is maintained 1.6 Identify and analyze trends in patient satisfaction scores specific ... more details
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Under the direction of the Patient Service Manager, the Perioperative Specialty Coordinator (PSC) organizes patient care activities and serves as the primary clinical resource to the Perioperative team in the designated specialty (s) to provide quality nursing care. The PSC supports the overall coordination of the perioperative specialty and actively collaborates with physicians and staff to facilitate the dynamic environment of perioperative services . EEO/AA/Disability/Veteran Responsibilities Patient and Family Experience 1.1 Role model YNHH service excellence pledge standards 1.2 Demonstrates value, diversity, and respect, for all people in the work environment 1.3 Ensures the successful execution of service excellence standards for all customers 1.4 Lead and inspire a team of positive, competent, and dynamic individuals 1.5 Ensure confidentiality of patient, staff, and appropriate management data is maintained 1.6 Identify and analyze trends in patient satisfaction scores specific to each specialty area and1.1 Demonstrates clinical competence in perioperative services associated with designated surgical specialty (s). Staff Engagement 2.1 Encourage and mentor to ensure staff competencies 2.2 Collaboratively engage staff engagement with perioperative specialty 2.3 Lead staff involvement with physicians associated with designated specialty 2.4 Prioritizes staffing needs to facilitate complex environment of perioperative services 2.5 Collaboratively works with specialty physicians to promote optimal patient care safety and efficiencies . 2.6 Provides leadership oversight into staffing assignments and staffing competency assessment. Quality and Safety: Accountability / Expectation 3.1 Demonstrates knowledge and implements patient safety and quality improvements for the perioperative specialty. 3.2 Exhibits ethical and professional responsibility to contribute to patient care, YNHH, and the patients in perioperative services. 3.3 Foster collaborative practice to promote safety and quality. 3.4 Ensures staff are well prepared to optimally perform clinical accountabilities . 3.5 Maintains an environment to assure specialty readiness for all accreditation and regulatory surveys. 3.6 Exhibits an open mind to listen, challenge, and influence patient safety and clinical outcomes. Clinical Care: 4.1 Serves as the primary physician interface for the designated specialty (s). 4.2 Plans staff and physician education for new equipment and supplies 4.3 Actively solicits physician and staff input for service line enhancement 4.4 Provides direct care 50% of the time - or as needed to support staffing 4.5 Participates in collaboration with management to support the coordination of the overall planning,organization, direction and evaluation of designated perioperative specialty (s). 4.6 Demonstrates the ability to respond to multiple demands at once, prioritize and delegate appropriate tasks to all perioperative team members to facilitate the efficient and safe transition for all patients . 4.7 Provides leadership to direct staffing needs on a daily basis . 4.8 Collaboratively works with Materials Management, and Central Sterile to ensure accuracy of procedural needs. Financial Management: 5.1 Oversight of the perioperative throughput including first case start time and turn-around time 5.2 Provides management of staffing assignments and competency assessment for designated specialty (s) 5.3 Leads specialty services coordination of equipment and supplies to promote optimal cost - efficiencies 5.4 Engages physicians and staff in the development of capital budgetary requirements Qualifications EDUCATION: Graduation from an accredited School of Nursing. BSN required, or attained within 2 years of start date. EXPERIENCE: For OR a minimum 2 years perioperative experience with a minimum of 1 year experience in designated specialty field. For PACU a minimum of 2 years peri anesthesia experience and ACLS preferred. SPECIAL SKILLS: Demonstrates strong interpersonal communication skills, maintains a high level of customer service, prioritizes needs of department and perioperative specialty, and organizes operational efficiencies. ACCOUNTABILITY: Is clinically competent to provide care to patient population, COMPLEXITY: In personal and job-related decisions and actions, consistently demonstrates the values of integrity (doing the right thing), patient-centered (putting patients and families first), respect (valuing all people and embracing all differences), accountability (being responsible and taking action), and compassion (being empathetic). Plans, develops, collaborates, implements and evaluates operational performance in accordance with patient safety and departmental strategic goals. LICENSURE/CERTIFICATION: Current CT state RN licensure and/or eligibility for CT state RN licensure required. Specialty certification preferred. Additional Information Minimum 2 yrs Periop OR Exp with 1yr exp surgical specialty field. YNHHS Requisition ID 114198
