Job Abstract

Sr. Business Manager - Enterprise Product and Platform Strategy

Summary:

As a Senior Manager, Business Analysis on the Enterprise Product and Platform Strategy team at Capital One, you will apply your strategic and analytical skills to major company challenges. You will lead and team with world-class professionals to develop and implement strategies that ultimately impact the bottom line. And you'll do it all in a collaborative environment that values leadership, encourages proactivity, promotes continuous learning, and rewards innovation.

In this role, you will lead the development and execution of strategic initiatives impacting our customers through platforms such as the award winning Capital One mobile app, our martech stack that enables reaching millions of customers, our consumer data ecosystem, and more. You will work with executives within ECP and across our businesses to create and implement game-changing strategies to tackle problems spanning product and customer lifecycles. Ideal candidates will have a combination of top-tier consulting, finance, or operating experience along with deep understanding of and experience with tech and specifically product management.

General Responsibilities:

• Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior

• Business ownership: Have an ownership mindset. Understand P&L levers and strategic planning factors to consider for driving businesses growth

• People leadership: Manage cross-functional partners and senior executives in leading work. Coaching and mentoring associates throughout the organization with a goal of contributing to the development and retention of talent at Capital One

• Product development: Develop and implement platform and product strategies and supporting analytical analysis / impact modeling across stages of the product and customer lifecycles

• Go-to-market strategy: Shape the GTM toolkit our platforms use as they look to effectively understand and engage their customers. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

• Committed execution: Coordinate across teams and lines of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently and with a rigorous, detail-oriented approach centered on outcomes

• Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance, Corporate Strategy, lines of business, Product, and others to drive improvement in quality, volume, service, efficiency, and profitability

• Strategic & analytic acumen: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

• Thoughtful business judgment, leadership and integrity: Candidate should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business

• Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Candidate should foster innovation, drive critical decisions, hold business partners accountable, manage upward with senior stakeholders, effectively navigate a matrixed organization, and be able to consistently deliver attributable results

• C-level executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Clear results orientation: display an intense focus on achieving both short and long-term goals and attributing business results to the team’s work. Candidate should be able to drive and execute an agenda in an uncertain and fluid environment

• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment.

Basic Qualifications:

• Bachelor’s Degree
• At least 2 years of experience in quantitative analysis
• At least 2 years of experience in qualitative analysis
• At least 1 year of experience in direct people management
• At least 2 years of experiences in product management
• At least 2 years of experience in product development  

Preferred Qualifications:

• Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
• 5+ years of experience in quantitative analysis, including financial impact modeling
• 5+ years of experience in qualitative analysis, including, strategic frameworks, qualitative customer research
• 3+ years of experience in people management
• 4+ years of experience in product development
• 2+ years of experience in financial modeling

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $199,100 - $227,200 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).