Job Abstract

Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? Are you a self-motivated person able to work independently while maintaining control of your projects and workload? Are you a good communicator as well as quality-driven and attentive to details? Do you enjoy variety, technical challenges, and problem-solving? Then the Implementation Consultant position is perfect for a person like you! At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease.

Ensures platform configuration and readiness to support a client through their annual enrollment set up processes. This includes all project activities involved in coordinating ADP resources as necessary and ensuring that all necessary ADP-specific tasks are accomplished on time and as required. The Specialist is responsible for all "hands-on" configuration and related activities for the benefits portal administration.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

RESPONSIBILITIES:

• Analyze Insurance documents to build group benefit portals and conduct a training/welcome call with new clients for a successful onboarding.
• You'll help clients develop the skills and confidence to use our Insurance product with ease through your expertise, test plan, and relationship-building.
• To deliver a comprehensive ADPIA solution, you will consult with clients and analyze existing systems, interface requirements, and business processes.
• Lead workflows and determine procedures for the group as appropriate
• Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team
• Mentor and lead less-experienced specialists on the team
• Learn and navigate ADP systems in order to resolve issue

QUALIFICATIONS REQUIRED:

• Must have or receive Life & Health insurance producers license, maintain all required insurance licenses and complete required appropriate continuing education courses.

• 3+ years of previous experience