Job Abstract

The Semel Institute for Neuroscience and Human Behavior is seeking to hire a part-time Front Office Admin to assist our Parenting and Children’s Friendship Program. The Program helps elementary school children who have trouble making or keeping friends through skill building group sessions. Primary duties include:

• Answering and directing central phone lines
• Front desk duties (greetings, check-in, preparation of patient charts, etc.)
• Patient scheduling and encounter registration
• Verifying insurance benefits and record benefits for finance review
• Obtaining patients authorizations for medications
• Preparing agendas, taking minutes, transcribing, editing and distributing
• Other administrative duties as assigned

Salary range: $24.57/hr - $34.87/hr

Please note this is a 11 month limited appointment that may convert to career

Bachelor’s degree (preferred)

Working knowledge of Medi-cal, HMO’s, PPOs, third party payors, etc. authorizations and eligibility requirements and regulations

Prior experience working in a medical setting support service role

Ability to perform the functions of patient encounters, registration, and appointment scheduling

Prior experience with EPIC (preferred)

Knowledge of Microsoft Office Programs

Knowledge of basic psychiatric terminology

Strong writing skills to complete patient information and business correspondence

Skill in performing basic arithmetic operations such as adding an subtracting

Ability to interact appropriately and congenially with all staff, faculty,, students, patients, and the public

Ability to transcribe notes and messages