Oversees and manages multiple technology projects impacting cross-organizational departments to ensure deliverables are coordinated to support successful implementations using multiple types of project management frameworks and methodologies (such as Agile, Scrum or Kanban); serves as the primary liaison between technology staff, product owners, and business sponsors to fully define the requirements and software specifications to ensure the desired outcome and value for all technology deliverabl... more details
Oversees and manages multiple technology projects impacting cross-organizational departments to ensure deliverables are coordinated to support successful implementations using multiple types of project management frameworks and methodologies (such as Agile, Scrum or Kanban); serves as the primary liaison between technology staff, product owners, and business sponsors to fully define the requirements and software specifications to ensure the desired outcome and value for all technology deliverables; collaborates with project teams and technical teams to support continued improvement and delivery through service and product lifecycles; serves as the subject matter expert in the development, management, and implementation strategy of IT project plans; coordinates with project stakeholders and product owners to ensure appropriate interests/value are represented, functional requirements are included in the analysis and design, and business practices are addressed; works with product owners and technical leads to proactively manage stakeholder expectations, project scheduling, user communication, risk management, benefits analysis, quality reviews, and implementation strategies; develops and delivers briefings, project plans, risk assessments, and other deliverables to senior management; conducts and documents software pilots and feasibility studies to support the acquisition process; oversees vendor and contract management including working on the scope definition and implementation of project planning techniques.
Required
Any combination of education and experience equivalent to a bachelor's degree in a field related to information systems, or business management.
Six (6) years of progressive work experience in information technology and technical project management, one (1) year of which shall have been in a technology project oversight capacity.
Project Management Institute certification (such as PMP).
Knowledge of best practices with respect to customer service and customer-oriented account management.
Knowledge of business and information technology practices and trends by comparable school systems or businesses.
Knowledge of technology-related issues and how they might impact on assigned customers.
Knowledge of appropriate local, state, and federal laws and regulations dealing with technology.
Skill in multiple types of project management frameworks and methodologies (such as Agile, Scrum, Kanban).
Ability to implement technology solutions, work with multi-disciplinary teams, and to function as a team leader.
Ability to communicate effectively, both orally and in writing.
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