About the Department
The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?
The Position
The Director, MAPA Insights Lead is responsible for leading the generation, integration and translation of insights and analytics into growth opportunities that shape decisions and drive organizational action guide the Business units and the Market Access teams on managed markets strategy development and execution. This person is the focal point for Market Access & Public Affairs (MAPA), providing, holistic, insight-driven consultation and evidence-based strategic and tactical guidance to senior levels of MAPA. Additionally, integrating insights and analytics, while partnering with other Enterprise Insights, Data & Analytics functions and translating into business impact.
Relationships
Reports to the VP, Enterprise Insights with direct management responsibility for developing, leading and managing the team, while cultivating internal and external relationships that bring value and insights to the organization. Internal relationships include close interactions with MAPA, commercial teams), global insights and analytics teams and global brand teams, and other Finance & Operations functions (Finance/Forecasting/PCOR). External relationships include interactions with professional services, secondary data vendors and consultants.
Essential Functions
- Analysis and interpretation:
- Ensures alignment of initiatives to the company’s overall business objectives and MAPA’s strategic imperatives
- Collaboration & communication:
- Develop and sustain close working relationships with key stakeholders including MAPA, Commercial, Enterprise Insights Data & Analytics and global insights and analytics, as well as other departments within NNI and global as needed
- Ensure clear and ongoing communication of research results, key conclusions, and recommendations through formal and informal channels
- Foster a patient and customer first mindset
- Leadership and development:
- Support the assessment and development of new processes and techniques to advance market research and analytics capabilities across payor/provider
- Champion the Triple Bottom Line in Market Research, analytics and internal strategy consulting
- Lead the development of innovative solutions to unstructured, complex problems; Implement changes that have a significant impact on company (time, people, budget) resources and potentially affect the company’s ability to achieve its goals
- Pro-actively seek out improvement and innovative opportunities by challenging the status quo, proposing solutions, and driving approved implementation plans
- Leadership and strategic business partnership:
- Serve as a key advisor to the MAPA Leadership Team to ensure the development of the Market Access strategic plans are based on informed market dynamics
- Partner with MAPA and PCOR Leadership in the development of the strategic vision across therapy areas as well as depth within pricing and policy insights
- Lead the partnership with Finance in the development of near term and long-term forecast
- Ensures NNI and Global alignment on the development of Market Access insight strategy through joint generation of customer and market insights
- Insights and analytics:
- Oversee the development of holistic and comprehensive market assessments and oversee other ad hoc analyses to proactively address issues in support of business objectives
- Acts as primary focal point for MAPA insight driven strategic consultation
- Set direction to enable the development and implementation of the insights and analytical plans which include market research and integrated analytics (national and sub-national) across patient, physician and partnering on payor / provider customers
- Champion the implementation of agile, innovative and/or best practice market research and analytics tools, methods and approaches in order to increase timeliness, improve agility, and build competitive advantage
- Demonstrate leadership in insight democratization
- Leads the ongoing, proactive evaluation of market situation and changes to make relevant recommendations to MAPA and other parts of the organization
- Defines priorities and Manages expectations across MAPA stakeholders
- Proactively identifies areas of opportunity to drive agility and competitive advantage
- Advocate with other Enterprise Insights Data & Analytics team members to broaden application of advanced data sciences, exploration of new methodologies, and pilot new insight sources with department partners including Data & Analytics Strategy, Strategic Market Intelligence, Commercial I&A, and Advanced Analytics
- Business unit insights & analytics leadership:
- Anticipates company needs for evidence-based decision support and ensures that the group possess the resources, skill sets and vision to fully address these needs
- Proactively educates, shares information and acts as an experienced resource and strategic partner
- Team leadership:
- Actively participates as a member of the Enterprise Insights Leadership team in shaping strategy and culture and driving the vision of the department
- Directs and monitors team budget, both functional and business-specific, and ensures that resources are appropriately allocated, and quality of services are maintained while costs remain on track according to plan
- Establishes the optimal structure allowing for individual growth and leadership opportunity within the function
- Empower team to act with speed, agility, and accountability, while fostering a business mind set, business acumen and foresight
- Prioritize the ongoing development of the team with a strong focus on providing support for individuals to grow skillsets and expand into new experiences
Physical Requirements
10-20% overnight travel required.
Development of People
Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.
Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.
Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.
Qualifications
- A Bachelor 's degree with at least ten (10) years of relevant experience in marketing, sales, business analytics, or pharmaceutical consulting required, or an MBA with at least eight (8) years of relevant experience required
- Experience in market strategy development, brand development, insights
- Minimum of three (3) years of management experience required
- Comfort operating in a fast-paced, environment, with a quality control focus and a documentation orientation
- Innate intellectual curiosity, demonstrated desire to take initiative, and ability to think creatively to solve complex problems
- Ability to effectively integrate and communicate insights to Senior Management teams, synthesize complex information, making it relevant, understandable and actionable for internal stakeholders
- Persuasive and credible communication and interpersonal skills, demonstrated capability to partner with cross functional colleagues
- Ability to effectively plan, prioritize and follow through in a timely manner as well as anticipate potential roadblocks
- Proven ability to effectively operate, collaborate and influence cross-functionally. Proven record of building and maintaining strong relationships with key stakeholders. Ability to understand and anticipate stakeholder needs and expectations
- Demonstrated ability to provide structure to ambiguous situations and to proactively identify and define the need for specific analyses and programs, as well as driving foresight
- General management mind set, business acumen and strategic thinking required
- Strong analytical, problem solving and quantitative analysis skills required
- Strong innovation and adaptability; must be able to identify better ways of doing things and getting others excited about improved methods and procedures
- Proven analytical skills and learning agility to coach and train colleagues across multiple functions required
- Commitment to the Novo Nordisk Way
We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.
At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.
Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.
If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
