Job Title: Health Educator
Grade: P2 - P3
FSLA Status: Non-Exempt
Department: Health & Social Services
Assignment Category: Regular, Full-Time
Hours per day: 8
Location: Varies
Reports To: VP of Health & Social Services
Who We Are
Established in 1970, Serving Seniors helps San Diego County’s low-income seniors overcome poverty through whole-person, wraparound support including meals, housing, health and social services, and enrichment activities. We work at numerous sites across the county and in the homes of hundreds of homebound seniors. Our flagship Gary & Mary West Senior Wellness Center in downtown San Diego is unlike any other senior center in the nation. Bringing together a range of supportive services under one roof, the Senior Wellness Center operates 365 days a year and offers two floors of integrated care, including health and social services, housing navigation, enrichment activities, lifelong learning, a Cyber Café and linkage to over 25 onsite direct service partners, including a senior dental center. Last fiscal year, we provided over 1,400,000 meals and coordinated services to 6,800 older adults.
Our Mission: Helping seniors in poverty live healthy and fulfilling lives.
Our Vision: All seniors, regardless of income, are able to thrive, engage in their communities, lead purposeful lives, and have a place they call home.
Our Core Values:
Advocacy - Acknowledging and supporting the needs of older adults at the individual, community, and policy-level.
Person-Centered - Seeing the whole person, providing coordinated support, and treating all with dignity and respect.
Integrity – Representing the values of honesty, trust, and transparency within our community.
Compassion & Empathy – Approaching our work with a heartfelt desire to better understand and serve.
Impact – Measuring and evaluating programs to ensure that for every dollar invested, there is a positive impact in the lives of those we serve.
Inclusive – Promoting an environment that nurtures differences and allows individuals to be their entire, authentic selves.
Top Workplace Award Recipient
Serving Seniors has received the San Diego Union-Tribune’s Top Workplaces Award nine out of the ten years the awards program has taken place, and most recently for five years in a row from 2019-2024.
Job Duties and Responsibilities
• Provides direct services to seniors at the Gary & Mary West Senior Wellness Center, in supportive housing communities, congregate dining site or other locations in San Diego County.
• Provides individual health assessments and referrals and, as appropriate, short and long-term case management, based on client needs.
• Conducts follow-up phone calls to inform new clients of Serving Seniors’ Health Education program and to gauge client progress from previous encounters. • Contributes to the development and implementation of health education materials, with a focus on prevention of chronic disease and self-management skills, for use across all sites, and incorporates various learning techniques and formats (i.e. group discussion, lectures, role-play, etc.). • Conducts activities that will contribute to the promotion of healthy lifestyles • Reviews and assists in determining the linguistic and cultural appropriateness of materials, teaching aids, activities, methods, strategies, programs, etc. • Assists with the translation and/or revisions of materials as appropriate.
• Consults with community agencies to maintain and support coordination of care and collaboration
• Provides advocacy and outreach into the community.
• Maintains a list of community contacts and referrals.
• Participates in multi-disciplinary case conferences.
• Assures adequate and accurate data collection and documentation.
• Other duties as assigned.
Required
Required Qualifications
Bachelor’s degree preferred or equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job; may require degree in specialized field, e.g., public health, health education or other related field.
Experience providing one-on-one health education and delivering presentations in a group setting.
Preferred Skills
• Excellent analytical, verbal, and written communication skills; ability to establish rapport
• Strongly defined sense of professional boundaries
• Ability to maintain professional capacity during crisis situations.
• A positive attitude, desire to learn and grow, and aspirations to lead.
• Demonstrates integrity, honesty, a sense of responsibility, ability to use good judgment and maintain confidentiality.
• Ability to work independently as well as within a team-based approach, multi-task, and set priorities to meet deadlines.
• Possesses excellent organizational skills.
• Ability to think critically, solve problems creatively, and effectively assist clients in difficult situations.
• Ability to work collaboratively with both internal and external partners
• High level of proficiency in web-based systems, Microsoft Office and other Client Record Management systems.
Physical Demands and Work Environment
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. While performing the duties of this job, the employee is regularly required to remain in a stationary position for extended periods of time whilst meeting with clients and is regularly exposed to normal risks of working in an office environment.
Pay: $26 to $28 DOE
This employer is an Equal Opportunity/Affirmative Action and E-Verify employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
