Store Operations Support Specialist (Operations Assessment Team)
Updated: June 19
Jersey City
83.2
12mi
Job Abstract
Previously titled: OER Coach, Ops Support Coach. Must be able to relocate. The position is located in New York City. Coach store Team Members, Franchisees, and Marketplace Team Leaders to improve store performance. Provide hands-on training during evaluations. Provide positive, constructive, and actionable feedback. Identify operational gaps and make recommendations on areas for improvement. Act as a resource for information to the marketplace. Assess and share best practices. Conduct Operations... more details
Job Description
Previously titled: OER Coach, Ops Support Coach
Must be able to relocate. The position is located in New York City.
Coach store Team Members, Franchisees, and Marketplace Team Leaders to improve store performance.
Provide hands-on training during evaluations.
Provide positive, constructive, and actionable feedback.
Identify operational gaps and make recommendations on areas for improvement.
Act as a resource for information to the marketplace.
Assess and share best practices.
Conduct Operations Evaluations in all domestic Corporate and Franchise stores.
Understand, interpret, uphold, and enforce standards, policies, and procedures.
Evaluate all systems in stores to ensure proper compliance against DPLLC Standards and procedures.
Evaluate all stores in assigned area multiple times per year.
Facilitate educational programs on operations evaluation and improvement.
Teach classes to Franchisees and General Managers.
Partner with Area Leaders/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in assigned area.
Educate marketplace on current and revised standards in a proactive manner.
Perform calibration visits with marketplace leaders.
Special Projects
Provide feedback and recommendations to WRC leadership.
Participate in special programs such as Domino’s Pizza Prep School.
Support key WRC leadership and marketplace initiatives, such as awards programs or reference checking
Gather and provide specialized data upon request.
Support the testing and roll-out of new products.
Administrative
Maintain a consistent and direct link to WRC, Marketplace leaders, and Franchisees with timely and accurate communications.
Utilize store data and provided technology to effectively plan store visits.
Schedule all travel in the most cost effective manner.
Utilize available reports and data to ensure store visits are completed on schedule.
Qualifications
Minimum 1 year as General Manager of a Domino’s Pizza store, 2 years preferred
Bilingual in Spanish Preferred
High School Diploma required
Experience as a multi-unit supervisor, Operations Trainer, or AL-Fran Ops preferred
Role model operator with a history of exceptional evaluation scores
Ability to work independently and be results-oriented
Thorough understanding of Domino’s Pizza standards, policies, and procedures.
Appropriate level of computer and technology skills. (Microsoft Office, Pocket PC)
Ability to give constructive feedback and diffuse volatile situations
Outstanding verbal and written communication skills.
Strong presentation, interpersonal, and organizational skills.
Effective coaching and motivational skills, professional demeanor
Ability to travel 75- 85%, including overnight travel
Willingness to work 3-4 weekends per month
Additional Information
All your information will be kept confidential according to EEO guidelines.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
Welcome to Job Abstracts
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.