Work with the business users and DPM (Digital Product Manager) to accurately capture all stakeholder requests and data flows and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications. Work with software engineers to ensure that the engineering realization is in accordance with the business specification. Work with the testers to ensure that all software components are tested adequately and Parti... more details
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility?.
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At Arch, our goal is to provide talented people a foundation where their skills are best used. Our diversified platform means there are a variety of opportunities to deploy your skill sets.
From our point of view, a range of experience (not strictly in insurance) helps us advance a democracy of ideas that makes us a better, more thoughtful company.
We are recognized as a thought leader in the insurance industry, and we are a growing, dynamic organization that works to provide strategic solutions for our clients.
We embrace the collaboration necessary to innovate in today’s evolving marketplace; encourage participation and diversity of thought; and rely on talented, innovative individuals in all of the areas that are crucial to our success.
WHO ARE WE?
We are a learning culture - We acknowledge a responsibility to our employees to provide a culture of learning. No matter which Arch business you work for, you’ll find a supportive environment designed to help you succeed. Training is a primary goal in all of our subsidiaries, because we know how important our employees are to our success. We believe in promoting from within and are committed to cultivating leaders.
A variety of learning and development programs have been designed to help you hone your skills and talents, reach your career goals and contribute to the future success of the company. We provide coordinated classroom training, webinar training, online self-study, on-the-job learning, group project work, mentoring and networking. These programs are here to provide you with the opportunity to develop the technical and professional skills you need to expand your knowledge and grow your opportunities.
Technology is the backbone of our business and our IT teams are true solutions-driven problem solvers. From maintaining secure networks to providing analysis of individual technical implementations or coordinating the creation, design, development and continuous improvement of software applications, these positions are crucial to our success.
Job Summary
We are seeking a highly skilled and detail-oriented Business Systems Analyst (BSA) with experience in Insurance Statistical Submissions (ISS), Insurance Services Office (ISO) reporting, Workers Compensation (Indemnity, Medical and Detailed Claim Information) and other insurance regulatory reports. The ideal candidate will have a strong understanding of regulatory requirements and will play a critical role in ensuring our compliance with industry standards.
The Business Systems Analyst at Arch Insurance is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization. The incumbent will function as a liaison between the DPM, business users, data engineers and QA analysts for implementing software solutions in order to accurately realize business goals. This BSA will function under the Enterprise Reporting Team to ensure that the reporting dashboards built by the team aligns with the organizational goals. They will analyze data structures and models, collaborate with technical teams, ensure data quality, facilitate testing and training, and drive continuous improvement in all the reporting requirements.
Responsibilities
Work with the business users and DPM (Digital Product Manager) to accurately capture all stakeholder requests and data flows and translate them into system specifications which typically include functional, non-functional, user interface, reports and external interface specifications.
Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
Manages requirements risks by proactively tracking and communicating issues, and devising methods to mitigating them.
Liaise with other project and program areas to coordinate interdependencies and resolve issues.
Analyzes, maps and communicates current state and future state business processes.
Supports business units in the resolution of in-depth user questions and issues.
Maintains a working knowledge of new technology and business analysis standards & practices.
Collaborates with IT management to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
Develop technical requirement documents as well as technical specifications for the data engineering teams.
Requirements gathering from the business users as well as developing system specifications for projects, enhancements and bugs/issues.
Required Skills and Experience
Required knowledge and skills would typically be acquired through a Bachelors degree in computer science, business or related field plus 3 to 5 years related experience
In-depth knowledge of ISS, ISO, Workers Compensation Data Calls and other insurance regulatory reporting requirements.
Experience in understanding data call guides and statistical plans from data collection organizations and evaluating the company’s data to meet these requirements
Experience in preparing and submitting reports to regulatory bodies and also reviewing errors/issues based on the submissions.
Advanced knowledge of Property & Casualty Insurance business domain including underwriting, premium processing, claims, reinsurance and finance.
Proficiency in data analysis tools and techniques, including SQL querying, data profiling, data visualization in Power BI
In depth knowledge of business analysis processes, techniques, and work products.
Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
Experience in Agile software development processes
Excellent analytical, problem solving and organizational skills.
Excellent interpersonal and strong written and verbal communication skills to effectively collaborate and communicate information to Business, stakeholders, software engineers and testers.
Strong customer service skills to provide end user/business owner systems support on high level issues.
Ability to work independently and collaboratively in a fast-paced environment.
Excellent team player with a proven background of individual contribution.
The Company
Arch Insurance Group is a market-leading specialty insurer providing property, casualty and a wide range of specialty insurance for corporations, professional firms and financial institutions around the globe. From product development to policy servicing to claims payment, we are dedicated to providing our customers with superb coverage and service.
A subsidiary of Arch Capital Group Ltd., Arch Insurance employs disciplined underwriting and prudent risk selection across all types of business. We have offices in the United States, Canada, Bermuda, UK, Australia, and South Africa.
Arch Capital Group Ltd. is a Bermuda-based company which provides insurance, reinsurance and mortgage insurance on a worldwide basis through its wholly owned subsidiaries. Arch offers competitive pay and a comprehensive benefits package. Additionally, Arch is committed to helping its associates create what’s next by providing access to a variety of programs supporting your professional development and a culture that encourages innovation, collaboration and professional growth. We seek talent that thinks innovatively, values collaboration and will go the extra mile to serve our customers and develop our company.
*This is a HYBRID, twice a week, in office, role in our Raleigh or Jersey City offices.*
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For individuals assigned or hired to work in California, Colorado, Hawaii, Jersey City, NJ; New York State; and/or Washington State, the base salary range is listed below. This range is as of the time of posting. Position is incentive eligible.
$130,000 - $155,000/year
Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above range may be modified in the future
Click here to learn more on available benefits
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
