This role is to support the consumer-facing digital retailing programs (including Amazon), working in conjunction with Hyundai affiliates, dealers, and technology solution partners. Major Responsibilities Support Sr. Manager, Consumer Digital Retailing Business Operations, in managing the day-to-day business and Amazon online workstream operations, enhancements, and general maintenance, in alignment with Consumer Digital Retailing and Amazon strategy. Ensure the Amazon website activity is consis... more details
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- This role is to support the consumer-facing digital retailing programs (including Amazon), working in conjunction with Hyundai affiliates, dealers, and technology solution partners.
- Support Sr. Manager, Consumer Digital Retailing Business Operations, in managing the day-to-day business and Amazon online workstream operations, enhancements, and general maintenance, in alignment with Consumer Digital Retailing and Amazon strategy.
- Ensure the Amazon website activity is consistent with HMA’s Digital Retailing and Brand strategy.
- Ensure Consumer Digital Retailing and Amazon operational activity is consistent with the direction from the business.
- Use advanced knowledge to manage the day-to-day maintenance and model year changeovers.
- Ensure timelines and deliverables are met with functional enhancements.
- Manage business partners and stakeholders (i.e., HMA Business Units, INNOCEAN USA, Hyundai AutoEver America, Silicon Beach Solutions, other external partners) to ensure successful execution of new initiatives and smooth operations.
- Exercise independent judgement to strategize on new enhancements for the customer experience.
- Lead and coordinate cross-functional meetings and put together meeting notes and meeting recaps.
- Ensure successful project planning/execution, and uninterrupted operations through effective timely troubleshooting.
Major Responsibilities (continued)
- Create, update, and present PowerPoint briefings.
- Conduct routine status updates to Sr. Manager, Consumer Digital Retailing Business Operations.
- Collaborate with other project managers, in managing Consumer Digital Retailing systems/operations and business partners.
- Collaborate with external partners with direction from HMA Marketing department.
- This person will be involved in contracts, managing budget, and managing contractors.
~ Bachelor’s degree required.
~ Must be a high school graduate
~ Master’s degree a plus
- Six or more years in the automotive industry.
- Experience in OEM consumer-facing website operations management role.
- Experience in consumer digital marketing and digital retailing/e-commerce.
- Amazon Seller Central experience is a bonus, but not required.
- Ability to manage high-paced environments with multiple projects.
- Effective project, personnel, and budget management skills.
- Proficient with Microsoft Word, PowerPoint, and Excel.
Normal office duties
Travel: 0% - 25%
#LI-Hybrid (60% Onsite/40% Remote)
$86,800.00 - $124,000.00 Annual
- Monthly Hyundai/Genesis vehicle lease allowance (including insurance and maintenance)
- Holiday Pay - the company shuts down with pay between Christmas and New Years.
- Vacation and sick time off
- Healthcare insurance (medical, dental, and vision)
- 401(K) company match
- Additional 401(K) Employer Enhanced Contribution program – eligible after 1 year of employment, in addition to the regular employer matching contribution
- Basic life insurance, short- and long-term disability
- Mental health, wellbeing, and employee assistance program
- Health advocate (coordinate care and services, assistance with claim and billing issues, understanding Hyundai benefits)
Our Company adheres to the equal employment opportunity guidelines set forth by federal, state and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.
