This is a professional position that is responsible for providing case management services for children and adults receiving behavioral health services (to include mental health and/or substance use disorder). The incumbent performs complex tasks to determine, plan and manage services. Organization: The Case Manager position is part of Hanover County's Career Development Program (CD). The Case Manager Ladder has three (3) levels: Case Manager I, II, and III. The Case Manager reports to either a ... more details
Description
Hanover Community Services Board (HCCSB) is seeking a Case Manager to join our Assertive Community Treatment Team. HCCSB's Assertive Community Treatment (ACT) Team offers a full range of support services to adults with Serious Mental Illness. In this role, you will be part of a multi-disciplinary team, promoting recovery and independence by helping people by teaching coping skills needed to live in their communities safely and productively, engaging them in regular daily routines and healthy interactions. ACT Case Managers provide services in various community sites and the home of individuals receiving services. This position offers flexible scheduling. Because the ACT team provides support for individuals 365 days per year, ACT Case Managers work occasional evenings and a rotating schedule on weekends and holidays.
Applicant with Substance Use Disorder Experience or CSAC strongly preferred.
General Description: This is a professional position that is responsible for providing case management services for children and adults receiving behavioral health services (to include mental health and/or substance use disorder). The incumbent performs complex tasks to determine, plan and manage services.
Organization: The Case Manager position is part of Hanover County's Career Development Program (CD). The Case Manager Ladder has three (3) levels: Case Manager I, II, and III. The Case Manager reports to either a Clinical Supervisor or Program Coordinator and supervises no staff.
Essential Functions:
Assesses individual and family needs in order to determine level of care needed and service gaps.
Develops written case histories and individual service plans
Coordinates, prepares and submits individual service plans for funding for DMAS approval.
Monitors individual’s changing behavioral health needs, including health status, and coordinates services accordingly.
Provides behavioral health support to individuals and families.
Identifies resources to meet needs in housing, transportation, residential and other major service voids.
Provide crisis intervention and referral to emergency services, or other crisis community resources, as indicated
Links individuals to essential services and resources as clinically indicated.
Enhances community integration through increasing individual’s community access and involvement.
Maintains accurate records in accordance with local and State guidelines.
Performs related work as assigned.
Working Conditions: A. Hazards
Customers – May have contact with difficult families and children.
Conditions -- May be exposed to places that are considered unsafe or unsanitary, often independently.
B. Environment
Office
Field
C. Physical Effort
Minimal
See Special Conditions
D. Non-Exempt
Knowledge, Skills and Abilities:Requires extensive knowledge of Medicaid and Department of Behavioral Health and Developmental Services policies and regulatory guidelines. Must be familiar with methods and theories of evaluation for mental illness, developmental disabilities and substance use disorders, implementation of service plans, and prevention/early intervention theories and concepts. Must be able to communicate effectively, both orally and in writing. Must be able to work and make judgments independently, as well as function as part of a team.
Education, Experience and Training:Bachelor's degree required in a related field (master's degree preferred) with at least one (1) year of related work experience – OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Must meet the eligibility requirements for and/or be registered as Qualified Mental Health Professional (QMHP).
Special Conditions:
Criminal Records Check, including fingerprinting
Valid Commonwealth of Virginia Driver's License
TB test (within 30 days of employment)
CPS (Child Protective Services) Check
Twelve-month probationary period
Work beyond normal work schedule, including on-call as needed for ACT Case Managers
Must be able to successfully pass CPR/First Aide training as well as behavior management as required by regulation, including but not limited to Title 12 of the Virginia Administrative Code. This training process includes a hands-on, in-person demonstration of first aid and CPR competency, for successful completion. This demonstration requires bending, lifting, and completing activities on the floor.
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