DESCRIPTION
The Richmond Flying Squirrels are seeking an Administrative Coordinator who will play a key role in the daily operation of the team’s business office. The successful candidate is organized and detail-oriented with superb customer service and interpersonal skills. While this position's primary functions will occur during normal business hours, there will be an expectation to work select nights, weekends and holidays, particularly during the baseball season.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS
- Ensure front desk is covered at all times during business hours in coordination with ticket and group sales departments
- Direct all in-person and in-bound calls to the proper staff member/department
- Become proficient in ProVenue ticketing platform and assist Ticket and Group Sales departments on gamedays with in-person and phone transactions until gates open
- Collect and distribute mail
- Coordinate distribution of in-kind donations in collaboration with community relations department
- Assist executive management team and hiring managers with compiling and updating position descriptions
- Oversee setup of all computer workstations and report any issues to IT solutions provider
- Coordinate onboarding process for all new full-time and associate staff hires to ensure all necessary materials are prepared and workstations are set up prior to first day
- Manage relationship with phone service provider and ensure all extensions, directories and messaging are up to date
- Facilitate purchase of office supplies within allotted budget
- Coordinate full-time staff outings including assisting with planning for annual staff retreat and holiday parties/celebrations
- Coordinate scheduling and booking travel and accommodations for events such as annual league meetings, business meetings and winter meetings
- Maintain front office lobby and front desk area to ensure the space is organized, clean and welcoming
- Oversee seasonal gameday staff employee appreciation program including organizing employee of the month recognition and employee appreciation batting practice and picnic events
- Coordinate with Ticket and Corporate Partnership departments to plan and implement season ticket member events
- Additional duties as assigned
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Bachelor’s Degree or equivalent work experience in sports or business management
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Docs/Forms with basic knowledge of PC setup and use
- Flexible and open-minded with a desire to collaborate with teammates
- Strong written and verbal communication skills
- Self-motivated with the ability to work independently
- Flexibility to work extended hours including nights, weekends and holidays as required
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is constantly required to stand, walk, climb stairs, speak, and hear/listen. The employee is frequently required to sit. They are occasionally required to lift, carry, push, pull, handle, grasp, and employ eye/hand/foot coordination. The position requires constant light or moderate work and occasionally work that requires heavy physical effort. The position is occasionally exposed to extreme heat and humidity and frequent elevated noise levels.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
