Observes and reports any and all gaming violations and/or thefts of company property Operates monitor room equipment, including basic computer functions Participates in court actions relating to gaming violations - Learns and uses two card count systems Learns all games in use and all procedures and cheating indicators of such games Writes proper reports as needed in a timely manner Responds to surveillance supervision and gaming control requests Responds to requests of all other departments whe... more details
Surveillance Agent - FT
Job ID
2024-121116
Property
Hollywood Casino at Columbus
Location
US-OH-Columbus
Type
Regular Full-Time
Category
Security/Surveillance/EMT
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
Observes and reports any and all gaming violations and/or thefts of company property
Operates monitor room equipment, including basic computer functions
Participates in court actions relating to gaming violations - Learns and uses two card count systems
Learns all games in use and all procedures and cheating indicators of such games
Writes proper reports as needed in a timely manner
Responds to surveillance supervision and gaming control requests
Responds to requests of all other departments when necessary
BRING US YOUR BEST.
Must be at least 21 years of age
High school diploma or equivalent required
Ability to perform basic mathematical and computer functions
Must be proficient in Microsoft applications (Excel, Access, Word)
Ability to effectively and efficiently move around all work areas
Able to work all shifts- (all agents rotate shifts rotate approximately every six months, or as determined by department management)
Must be able to work in low light conditions
Ability to multi-task
Must abide by a non-fraternization policy and confidentiality agreement
Cannot have family members employed at the property
Knowledge of different table games
Ability to observe and identify suspected cheaters and cheating techniques; must have 20/20 corrected vision
The above skills are typically acquired through a minimum of six months of on-the-job training or through closely related experience
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
Must successfully complete TiPS training.
Must possess a valid driver’s license and have acceptable driving history as determined by Penn National Gaming’s auto insurance carrier.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls.
The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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