\u 25 CF Utilize various credit systems to help fraud prevention of Credit Card accounts.\u 25 CF Administer programs, projects and/or processes specific to the operating unit served.\u 25 CF Work on complex customer master situations and discover root problems and provide solutions.\u 25 CF Create, amend and administer customer accounts on a daily basis.\u 25 CF Process all credits for Veritiv or subsidiary (Paper Plus) locations and customer credits that affect warehouse inventory.\u 25 CF Rec... more details
HYBRID ROLE BASED OUT OF OUR JACKSONVILLE OFFICE
Job Purpose:
Our Credit Operations Specialist will be responsible for carrying out accounting clerical duties associated with a specific accounting function.
Job Responsibilities:
\u25CF Utilize various credit systems to help fraud prevention of Credit Card accounts.
\u25CF Administer programs, projects and/or processes specific to the operating unit served.
\u25CF Work on complex customer master situations and discover root problems and provide solutions.
\u25CF Create, amend and administer customer accounts on a daily basis.
\u25CF Process all credits for Veritiv or subsidiary (Paper Plus) locations and customer credits that affect warehouse inventory.
\u25CF Reconcile third party freight vendor invoices (Data Freight) on a weekly basis.
\u25CF Create additional billing to customers for charges (freight, cutting, etc.) or inventory that has been delivered but not billed.
\u25CF Other related duties and responsibilities as required or assigned.
Additional Responsibilities & Qualifications:
\u25CF Deliver daily review reports to identify outstanding orders for follow up and works with Operations, Sales and Customer Service to resolve issues.
\u25CF Verify and update specific types of billing orders to match back up documentation.
\u25CF Update orders (quantity, item, price, misc. charges, etc.) prior to billing and/or cancels/voids printed orders.
Work Experience:
\u25CF 3-5 years of related job experience.
\u25CF Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
\u25CF Basic experience of simple office/operational systems.
\u25CF Excellent verbal, written, people, and diplomacy skills are required.
\u25CF Proficient with Microsoft Office Suite.
\u25CF Strong customer service skills (friendly, courteous and helpful).
Education:
\u25CF Bachelor"s Degree Preferred
What We Offer
\u25CF Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
\u25CF Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
\u25CF Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
\u25CF Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.
Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we\u2019re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job"s essential functions as defined by applicable disabilities law.
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