Job Abstract

Tulsa Welding School and Technology Center is currently seeking a Receptionist. In this position you will be responsible for customer service of potential students, which includes answering and distributing telephone calls to appropriate representatives/staff, and routing internal and external materials to appropriate college personnel.

In the Receptionist, you will:

• Answer and direct telephone calls to ensure quality customer service
• Assign, enter and distribute all leads in a timely manner
• Process applications throughout the day
• Strict adherence to all processes and procedures set forth by state, federal, and company policies and regulations
• Daily and weekly generation of various lead and enrollment reports
• Daily reconciliation of all leads
• Adhere to all deadlines set forth by Director of Admissions
• Assist team members, support admissions representatives, and other staff members with excellent customer service
• Provide support for special projects as assigned by the Director of Admissions

Requirements:

• High School Diploma or GED with a minimum of three years related work experience
• Excellent customer service skills
• Ability to work independently and in a group setting
• Excellent written and communication skills
• Computer proficiency using Microsoft Office Products (Word, Excel, and Outlook) required
• Candidates must be able to successfully pass a criminal history check and drug test.
• Must be available to work flexible, / morning/afternoon/evening hours and occasional Saturdays

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