B&A is looking for an IT Training Lead to join a contract with a federal government client in support of an important mission. As the IT Training Lead, you will be responsible for designing, implementing, and managing a comprehensive IT training program that enhances the skills and knowledge of our employees across various IT disciplines. Leveraging your expertise in instructional design, training delivery, and IT technologies, you will collaborate with internal stakeholders to identify training... more details
IT Training Lead
At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. Wed love for you to join our team!
Job Summary
B&A is looking for an IT Training Lead to join a contract with a federal government client in support of an important mission. As the IT Training Lead, you will be responsible for designing, implementing, and managing a comprehensive IT training program that enhances the skills and knowledge of our employees across various IT disciplines. Leveraging your expertise in instructional design, training delivery, and IT technologies, you will collaborate with internal stakeholders to identify training needs, develop customized training materials, and deliver engaging and effective training sessions. This role offers an exciting opportunity to make a significant impact on the success of our organization by empowering our employees with the tools and knowledge they need to thrive in a dynamic technology-driven environment.
Responsibilities
- Collaborate with department managers, team leads, and other stakeholders to conduct needs assessments and identify training needs across various IT disciplines.
- Design, develop, and maintain comprehensive training curriculum for IT staff, including technical skills training, software applications training, cybersecurity awareness, and other relevant topics.
- Facilitate training sessions using a variety of delivery methods, including instructor-led training, virtual instructor-led training, e-learning modules, and hands-on workshops.
- Create and maintain training materials, including presentations, user guides, job aids, and online tutorials, to support training delivery and ensure consistency and quality.
- Provide hands-on technical training and mentoring to IT staff, helping them develop proficiency in key technologies and tools used within the organization.
- Implement mechanisms to assess the effectiveness of training programs and gather feedback from participants, using data and feedback to continuously improve training content and delivery methods.
- Evaluate and select external training vendors and manage relationships with training providers to supplement internal training programs as needed.
- Oversee the administration of the organization's LMS, including course catalog management, user enrollment, progress tracking, and reporting.
- Ensure that IT staff receive mandatory compliance training, including security awareness training, and monitor compliance with training requirements.
- Stay current with industry trends, emerging technologies, and best practices in IT training and development, and share knowledge with colleagues to foster a culture of continuous learning and improvement.
Education and Experience
- Bachelor's degree in computer science, Information Technology, Education, or a related field.
- 8 years of proven experience.
Required Skills
- Proven experience in instructional design, curriculum development, and training delivery, preferably in an IT environment.
- Strong understanding of IT technologies, including networking, cybersecurity, cloud computing, and software applications.
- Excellent presentation and communication skills, with the ability to effectively convey technical information to diverse audiences.
- Experience with learning management systems (LMS) and e-learning authoring tools.
- Strong project management skills, with the ability to manage multiple projects and deadlines simultaneously.
- Ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders at all levels of the organization.
Desired Skills
- Relevant certifications in training, instructional design, or IT (e.g., CPTM, CPLP, CompTIA CTT+).
- Experience with specific IT training methodologies and frameworks (e.g., ADDIE, Agile, SAM).
- Knowledge of adult learning principles and instructional design best practices.
- Familiarity with emerging technologies and trends in IT training and development.
- Experience in evaluating and selecting external training vendors.
- Previous experience in a leadership or supervisory role within a training function.
- Ability to develop and deliver training programs in multiple formats (e.g., instructor-led, virtual, e-learning).
- Experience with compliance training requirements, particularly related to IT security awareness.
- Demonstrated commitment to continuous learning and professional development.
Security Clearance
- Eligible to obtain a security clearance.
More About B&A:
Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
Diversity, Equity, and Inclusion
B&A affirms its long-standing commitment to maintain a diverse workforce reflective of the communities in which it operates, strives to maintain a business culture that recognizes the contributions and interests of diverse cultural and social groups, and seeks to maximize employee efforts by understanding individual differences and perspectives.
Benefits and Programs
B&A is proud to offer full time employees a 100% premium paid medical plan option, which includes coverage for medical, prescription, dental, vision, life insurance, AD&D, disability, Teladoc, and accident insurance. In addition to these benefits, B&A employees enjoy paid time off, tuition assistance, B&A sponsored trainings and certifications, commuter transit benefits (SmartBenefits) for DC Metro full-time employees and a free subscription to a virtual exercise platform (NEOU).
B&A has launched several programs to focus on employee engagement, wellness, and assistance.
These include:
- The B&A Cares program: on-staff registered counselor, 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, wellness challenges, and more
- A formal mentorship program
- Job shadowing and cross training opportunities
- Brand Ambassador program
- Lifeworks Employee Assistance Program (EAP): engagement through guided wellness and peer recognition. Access to various support resources to include counseling, legal guidance, financial planning, and more
- Monthly virtual events
- B&A Annual Wellness Challenge: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, and #ExerciseDuringLunchWithB&A, and more
At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
EEO
B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&As offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.
EEO is the Law
Affirmative Action Plan
As a federal government contractor and based on Executive Orders and applicable laws and regulations, B&A develops and maintains annual written Affirmative Action Plans and endeavors to hire and advance qualified minorities, females, individuals with disabilities, and protected veterans.
B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employees I-9 Form to confirm work authorization.
