Capturing content from high-impact cases for US Federal Government, under supervision of the Content Manager (Team Lead) and senior team members and in close collaboration with the case teams - Codifying and story lining relevant packages and IP (case vignettes, case examples, methods and tools) while working closely with the case teams, knowledge analysts and senior team members - Conducting sanitization services to provide high quality of work with successful response rates from case teams whi... more details
• Capturing content from high-impact cases for US Federal Government, under supervision of the Content Manager (Team Lead) and senior team members and in close collaboration with the case teams • Codifying and story lining relevant packages and IP (case vignettes, case examples, methods and tools) while working closely with the case teams, knowledge analysts and senior team members • Conducting sanitization services to provide high quality of work with successful response rates from case teams while meeting high BCG and US Federal Government confidentiality standards • Coordinating with the case/project team members to verify the viability of created packages and incorporating feedback and suggestions from case teams, Content Manager and Knowledge Analysts • Publishing final output on the appropriate file-sharing system • Working in a well-organized, self-starting fashion with good prioritization skills and the ability to work autonomously and as part of a global team • Adapting per stakeholder requirements with excellent process and planning skills - strong follow through and accountability essential • Independent and autonomous interactions and communication with stakeholders, thereby delivering high quality output • Engaging proactively in activities to improve the Content Management Process The Knowledge Management Services (KMS) team is a specialized group within Knowledge@BCG function that will work closely with BCG Practice Areas and Topic Teams to locate, extract and sanitize targeted content from across BCG repositories. The extracted content will then be curated into knowledge products and other materials. The KMS team will collaborate with Topic Teams to align content retrieval efforts with topic-specific knowledge needs.
The ultimate goal of KMS is to improve BCG's intellectual property base (with a focus on data, benchmarks, analytical information, methodologies, frameworks, etc), provide leverage to knowledge content creators, and improve operations and productivity by reducing duplicate work. • Bachelor's Degree required (advanced degree preferred) • 2-4+ years of general knowledge/content management and/or research experience (e.g., within a professional services firm, academia, etc.) • Good overall understanding of Public Sector topics • Good business knowledge and proficiency with research techniques/approaches • Excellent business writing skills • Knowledge of business documents such as proposals, credentials, case studies etc. is desirable. • Knowledge of content analytics and reporting will be an advantage. • Outstanding interpersonal and communication skills to interact with internal stakeholders while working in a global collaborative team environment • A proactive and customer-oriented mindset and the ambition to contribute to a “winning team” culture
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