DESCRIPTION
Come be a part of a rapidly expanding $25 billion-dollar global business! At Amazon Business (AB), we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech and retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations reimagine buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes, unlocking our potential worldwide
Key job responsibilities
We are looking for a Sales Operations Leader Data Science and Intelligence who will:
Lead the Sales Operations Intelligence Team a cross-functional team of data scientists, engineers and operations managers.
Hire, Grow and Develop top tier operations, science and engineering talent.
Apply business judgement to identify opportunities and develop science strategies
Support Senior Leadership with all Sales Operations Intelligence strategy, and guidance, and run the management cadence for the business.
Collaborate on the design, development, maintenance, and delivery/presentation of predictive models, metrics, reports, analyses, and dashboards to drive key business decisions.
Work with leaders, partner teams, and finance to lead the annual quota, goals, budgeting, and ongoing forecasting processes.
Lead the development of routine and ad-hoc analytic reports to senior management regarding Business Development initiatives, customer segment performance, performance against goals, etc.
Ensure leadership reports include business insight for decision-making and minimize overall report burden.
Lead the modeling and development of recommendations for go-to-market execution.
Maintain thorough knowledge of existing and emerging 3rd party data sources as needed for analytics.
Responsible for the cycle of creating and posting content, iterating based on feedback, and reinforcing in Senior Leadership events (written and verbal).
Focus on seller experience to ensure programs are tailored to meet varied tenure, industry, and development requirements.
Support regular cadence of feedback and reviews of initiatives with sales leaders and managers
**The preferred location for this position is Arlington, VA (HQ2).
A day in the life
The ideal candidate for this role is someone who builds the operational capabilities for Amazon Business sales by developing and implementing programs, tools and analytics to increase sales productivity. This role leads four pillars Sales Operations, Data Optimization & Modernization, Business Solutions & Support, and Intelligence, Design, Execution, and Automation. This role provides oversight as the COO of Sales and provides dedicated support with operational mechanisms, ad hoc projects/analysis, managing the sales pipeline, business reviews, account segmentation, and tools/systems improvements. This role leads CPS-wide seller productivity and customer segmentation. This role also builds simplified yet comprehensive datasets with dynamic dashboards to power self-service analytics and automated reporting which includes a global data model. For Business Solutions and Support, this role manages first-party (1P) and third-party (3P) Sales Tools and Sales Planning, which creates predictive growth forecasts for sales territories across North America. These models will directly inform incentive programs and performance measurement.
About the team
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. We are focused on building solutions that enable businesses to find, research, and buy products and services from a vast selection, across multiple devices, marketplaces and regions. Our customers include all types of businesses ranging from individual professionals to small businesses to large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customers so we are reinventing everything from how we display our selection, price our products, and provide the right customer experience.
BASIC QUALIFICATIONS
- 10+ years of experience in a senior leadership role experience in the field applying solutions to business problems and 4+ years leading scientists
- Extensive experience with the development and implementation of systems/tools utilized for CRM, sales compensation, revenue reporting, forecasting, sales force automation, etc.
- Excellent written verbal communication skills, with a track record of presenting to senior stakeholders
- Quantitative Bachelors degree
PREFERRED QUALIFICATIONS
- 15+ years of working cross-functionally with tech and non-tech teams
- 15+ years of program or project management experience
- 15+ years of managing, analyzing and communicating results to senior leaders
- Quantitative Masters Degree or PhD
- Experience working within a lean, fast-paced organization, and creating a vision and organization that can scale quickly
- Proven experience in building along with strong business-process design experience
- Experience leading the development of new processes and mechanisms
- Exhibits sound business judgment and a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $208,300/year in our lowest geographic market up to $324,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
