Under general supervision, performs professional facility and recreation management work in managing a single-functional facility such as a tennis court, ice rink, swimming pool, historical site, or rental facility; or provides assistance in managing a multi-functional recreational facility, park facility or community center and related programs. Single-functional facilities at this level may also include a single secondary operation (i.e., snack bar, pro shop, driving range, seasonal pool). Assignments include full responsibility for managing the operation of a single-functional facility including facility management and building maintenance functions, program and general administration, and plans, schedules and assigns work of staff; or responsibility for assisting a higher-level manager in the management of a multi-functional facility.
Work assignments include the development and implementation of revenue-generating programs or leisure activities related to community needs and consists of duties involving steps, processes, procedures or methods which are typical, conventional or well established, and information on which to act is obtained by close examination or by referring to readily available sources.
For single function facility managers, the limited size, nature and scope of the facility and function assigned is such that special activities, problems and decisions (e.g., analysis of community needs and interests, and administrative and technical considerations) can be handled without receiving detailed instruction while referring unfamiliar or non-standard problems to the supervisor. Work involves the application of specific rules, regulations and procedures to the execution of a segment of the Commission recreation, sports and cultural programs, and contributes to the accuracy, reliability and acceptability of services provided by the Department to the public.
Applies knowledge of, and skill in, facility and recreation management, leisure services, event planning, social and cultural programs, and marketing and public relations techniques; as well as knowledge of an area of specialty (e.g., sports, arts, historical interpretation and preservation, pool operations, aquatics, performing arts) to perform standard, recurring assignments at the journey level and independently carry out day-to-day facility and program operational duties. Independently performs various types of analyses and solves conventional, non-standard and challenging problems to ensure accuracy, adequacy and effectiveness in assigned functions. Interacts with people inside and outside the organization, including the public, to exchange information, coordinate, instruct, guide, advise, obtain agreement or compliance or achieve other desired actions. Performs other duties, as assigned.
Assignments are made in terms of ongoing functional responsibilities and requirements of specific assignments. Incumbent independently plans and carries out the work in conformance with established policies, procedures and accepted practices, resolves commonly encountered work problems and deviations by selecting and applying the appropriate guidelines, keeps the supervisor informed and brings procedural exceptions to the supervisor’s attention for guidance or resolution. Work is expected to be accurate, timely and consistent with guidelines – incumbent is held responsible for results; work is evaluated in terms of quality, quantity, timeliness, teamwork, customer service and other factors.
Note: A single-functional facility is a facility that has one primary focus such as a tennis facility, ice rink or swimming pool. This facility may have one secondary operation such as a snack bar or a pro shop, but not two (pro shop and snack bar). Seasonal facilities are not considered as they are not open year-round.
Examples of Important Duties
• Plans, organizes, and implements recreation activities to include Kids’ Club, Summer Day Camps, health and wellness programs, and special events. (Fitness classes)
• Market programs for the facility. Prepare and distribute flyers, rack cards, ads, posters, and other marketing materials, working closely with Public Affairs and Community Engagement and the Exhibit Shop.
• Supervise and execute Fairland Kids’ Club Afterschool Program, Monday – Friday, 2 -6 pm. Ensures the Childcare License is maintained, and practices meet state regulations.
• Recruit, onboard, train, supervise, schedule, and evaluate seasonal/intermittent employees and volunteers to include childcare, summer camp, rental and events team members.
• Monitor and track expenditures for programs and projects, including quarterly/annual budget projections.
• Plans, schedules, and assigns work. Approve timecards for seasonal/intermittent staff. Monitor and track seasonal staff hours worked.
• Attend trainings to familiarize self with M-NCPPC software, policies, and procedures.
• Participates on assigned committees, working cooperatively with other committee members to complete the committee's assigned function(s).
• Prepare check requests, purchase card requests, purchase requisitions, personnel action forms, mileage reimbursements, and other administrative reports.
• Must be willing to work evenings, weekends, and holidays as needed.
Working Characteristics
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Innovative, creative, and inclusive social and cultural programming
• Excellent teammate
• Ability to prioritize and multi-task.
Classification Specification: Recreation/Park Facility Manager I
The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.
Applicants with Disabilities under the Americans with Disabilities Act.
If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1)
M-NCPPC will make all efforts to reasonably accommodate you.
