Customer Service/ Sales Representative– (must be local this job will be on site in VALLEY CITY. OHIO!) Ready, set, go. Put your career in motion with a great, new opportunity. Join the Kelly® Professional & Industrial team as a Customer Service/ Sales Representative in Valley City, Ohio at the #1 tool company in the world, Grow your career and skills with a well-known leading company in the tool manufacturing industry. Sound Good? Take a Closer look at the Customer Service-Sales Representative -... more details
Customer Service/Sales Representative– (must be local this job will be on site in VALLEY CITY. OHIO!) Ready, set, go. Put your career in motion with a great, new opportunity. Jointhe Kelly® Professional & Industrial team as a Customer Service/Sales Representative in Valley City, Ohio at the #1 tool company in the world, Grow your career and skills with a well-known leading company in the tool manufacturing industry.
Sound Good? Take a Closer look atthe Customer Service-Sales Representative - Sales details: Work hours:
Monday to Friday: 8:30 am-5:00 pm
Temporary position
Must be available to start training on May 20, 2024. Projected end date: October 2024
Computer will be provided.
Pay rate: $15, during training, $16 per hour once trained
Why you should apply to be a Customer Service/Sales Representative:
Innovative, family-owned company that values culture, diversity, and personal growth
Growth opportunities within the department
Get paid while you get trained
Gain access to outstanding Kelly perks via https://www.mykelly.us/us-mykelly/perks/
What’s a typical day like as a Customer Service Representative/Sales? You’ll be: • Answer all incoming phone calls within quality standards and follow established standard work processes. • Utilize company provided resources and training to effectively respond to inquiries regarding shipping and delivery, product registration, order tracking, credit/return statuses, missing parts, and general customer complaints related to equipment and parts. • Apply proven sales techniques to identify and satisfy the customer’s immediate needs and make suggestions for additional parts and accessories. • Gather and input customer contact, inquiry, or sales information into the appropriate PC based tracking and/or ordering system. • Effectively utilize parts look-up programs. • Meet departmental established quality metrics and sales goals. • Provide a first-class customer service experience based on mutually beneficial business decisions. • Utilize up-selling and cross-selling techniques to meet customer needs. • Willingness to grow through support and training for continuous improvement. • Other job duties as assigned
This job might be an outstanding fit if you:
Self-motivated, customer service driven with a strong work ethic and drive for continuous improvement.
Excellent customer service skills with a positive attitude by providing friendly, helpful and courteous assistance.
Proficient in multiple software applications
Must be by able to type at least 30 wpm, data entry is key part of this role.
Looking up parts, entering orders and being able to sell, suggest up sell or cross sell items to our customers.
Ability to work in a fast-paced, team-oriented environment.
Ability to professionally and effectively communicate using verbal and written skills.
Email your updated resume to Lisa at Lisg128@kellyservices.com OR Schedule An Interview: https://calendly.com/lisg128/interview Apply today! Start ASAP
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