We are seeking a System Engineer, with experience in a variety of operating systems and platforms to support team operations at Fort Meade, MD. These are full-time positions. Now hiring! What You'll Be Doing: - Perform duties as the onsite Tier 3 FSR. - Action issues/incidents/maintenance tasking from Service Desk, Jira or other stakeholder directive. - Determine location of tool (e.g., cloud, on-prem); validate impacted system and impact level (review critical applications/services list); evalu... more details
Job Description
We are seeking a System Engineer, with experience in a variety of operating systems and platforms to support team operations at Fort Meade, MD. These are full-time positions. Now hiring!
What You'll Be Doing:
• Perform duties as the onsite Tier 3 FSR. • Action issues/incidents/maintenance tasking from Service Desk, Jira or other stakeholder directive. • Determine location of tool (e.g., cloud, on-prem); validate impacted system and impact level (review critical applications/services list); evaluate initial assessment against configurations/baselines; and fulfill requests. • Conduct technical exchange of information and activities already conducted at the Tier 0-2 level, provide Tier 3 support, coordinate with CFTs and vendors for resolution. • Coordinate with/escalate to CFT app and dev teams all issues or “major incidents” not resolvable at Tier 3 (e.g., deployments, system builds, application failures); Tier 3 will initiate proposed changes via the Change Management process within 48 hours if the issue does not impact operations. • Manage and deploy all releases not automatically deployed by the CI/CD to any environments disconnected from the Dev Environments. • Build, Configure and Manage any on-prem environments that are not used for dev but are included as part of the ecosystem located in MD, GA, TX and HI.
Qualifications
Education: - Bachelors Degree; 4 years of relevant experience may be substituted for a degree
Required Qualifications: - 6 years of relevant experience - Hands-on experience with Windows Server operating systems in addition to virtualization technologies such as VMware - Hands-on experience with Power CLI/Powershell/Linux scripting methods - Hands-on experience with Linux-based operating systems to include RHEL and/or Oracle Linux - Hands-on system engineering experience in the full lifecycle (design, build, deployment, and O&M) - Build and configuration management experience to include Patch Management experience - Must possess system troubleshooting capability - Creative problem solving - Ability to remain on task - self-motivated and a strong communicator
Security Clearance: - Top Secret/SCI
- Must have or be willing to obtain CI polygraph
Preferred Experience: - Familiarity with standard TCP/IP concepts, including design and troubleshooting; - Familiarity with networking concepts; Cisco ASA Family, Cisco ISR Routing Platforms and Catalyst Switching platforms
Additional Information
All your information will be kept confidential according to EEO guidelines. #CJ
We are an Equal Opportunity Employer that considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other protected class.
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