The Senior Customer Sales Analyst will help lead strategy and analytics for the DSC retail sales team focused on all retail channels. Successful candidates for this highly visible role will possess a strong background in analytics across many channels including grocery, mass, drug, club, and dollar. We’re looking for someone who is an experienced analyst that is creative with data, can tell a compelling sales story, and can mine sources of data for opportunities and turn those insights into acti... more details
ABOUT DSC:
In 2011, we didn't just disrupt the entire shaving industry; we revolutionized it, shattering conventions with a viral video sensation that became the gold standard for humor in advertising. Our trailblazing direct-to-consumer model didn’t just pave new paths—it bulldozed age old industry giants, minting us as a force to be reckoned with.
Dollar Shave Club crafted not just products, but experiences. We made shaving not suck by cutting out all the unnecessary BS that's been upsold to guys for decades. We continued to make great f**king blades and also became the geniuses behind tons of dude-centric products like Ball Spray, offering solutions to problems men didn't know they needed.
Today we continue to expand our international grooming arsenal, and hold fast to the disruptive DNA and irreverent humor that catapulted us to fame. Our global expansion and presence in tens of thousands of retail stores are testaments to our commitment to make the hairy globe a little smoother.
Stop wasting time not working for us and come join the club!
ROLE SUMMARY:
The Senior Customer Sales Analyst will help lead strategy and analytics for the DSC retail sales team focused on all retail channels. Successful candidates for this highly visible role will possess a strong background in analytics across many channels including grocery, mass, drug, club, and dollar. We’re looking for someone who is an experienced analyst that is creative with data, can tell a compelling sales story, and can mine sources of data for opportunities and turn those insights into action. This position will be responsible for sales presentations, item set-ups with accounts, program sales analytics, troubleshooting with customer order issues, identifying opportunities through in-stock levels, assortment recommendations, and white space opportunities.
RESPONSIBILITIES:
- Drive growth at our key retailers: The Senior Sales Analyst will help develop and drive the strategy to win our key accounts through sales analytics and actionable insights. It’s imperative that you are adept at creating compelling sales stories, PowerPoint presentations and can provide actionable and growth-driving insights from the data.
- Developing and Owning Sales Reporting: The Senior Sales Analyst will be responsible for not only compiling the data at key customers, but will also be responsible for creating sales reporting and cadence across all customers. Reporting will need to be concise and easily digestible by all levels within the organization. This person will also be responsible for disseminating the relevant information on a weekly/daily basis.
- New Item Setup and data syncing: The Senior Customer Sales Analyst will be responsible for upkeep on item management across key customers. Extreme attention to detail is necessary to be successful in this area. Continued learning will be necessary for staying up-to-date on the latest systems to maintain an active and accurate item catalog.
- Continuity Internally with Sales Initiatives: To ensure flawless execution and fill rate, the Senior Customer Sales Analyst will be in charge of ensuring that customer service, finance, warehouse, and logistics teams are aware of all sales activities and upcoming programming. Post-analytics on programming will be necessary to determine effectiveness of campaigns. Candidates for this role will have experience calculating ROI and determining best use of funding for sales growth opportunities.
REQUIREMENTS:
- 3-5 years of sales analytics experience, preferably with multiple channels (grocery, mass, club, drug, dollar)
- Data-driven approach to decision-making, with proficiency in data analysis tools and techniques
- Proficient in Excel and ERP systems
- Forecasting sales and demand planning
- Must have the ability to create sales reports that are easy to comprehend and read (by all levels of management) as well as interpret the data to help the team make decisions
- Strong leadership and team-building skills, with the ability to communicate effectively with customers and internal stakeholders
- Entrepreneurial mindset with a bias for action and a willingness to take calculated risks
- Eager to drive growth and the ability to work in an extremely fast-paced environment and can manage multiple projects effectively
- Excellent communication skills, with the ability to convey complex ideas clearly and persuasively
- Customer-obsessed and results oriented
POSITION TYPE:
This is a full-time exempt position.
WORK ENVIRONMENT:
This position is a remote position, occasionally working in our HQ office located in Marina Del Rey, or fully remote working in the continental U.S. This position reports to the Vice President of Customer Sales.
PAY:
$95,000-$130,000 + Bonus
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Dollar Shave Club is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identification, national origin, disability, or protected veteran status.
Reasonable Accommodation: Dollar Shave Club provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: accommodations@dollarshaveclub.com
Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Dollar Shave Club will be reviewed at the e-mail address supplied.
Dollar Shave Club will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.
Thank you for considering a career with Dollar Shave Club
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