This is a part-time benefited position that offers eligibility for a flexible work schedule. This position will work between 20 – 25 hours per week with the opportunity for additional hours during peak processing periods.
General Description: Performs routine to complex office duties in connection with the assessment of motor vehicles, trailers, watercrafts and other personal property classes for property taxation purposes. Responsible for the review, audit, and processing of all classes of tangible business personal property filings and assessments, business license taxes and other gross receipt taxes. Interprets and applies state and local statutory requirements for taxation and assessment compliance. Processes personal property returns, prepares and processes and submits State Income Tax returns for the public. Answers taxpayer inquiries concerning filing requirements, classification of property and other tax related issues and inquiries. Updates and maintains ownership, assessment, and property classification in the Tax Management system. Inputs and imports documents into the Records Management Retention System. Works in partnership and as a liaison with various State agencies dealing with taxation and personal property ownership information.
Performs office duties in connection with the ownership and maintenance of real property records for taxation purposes. Responsible for the administration of the Commissioner of the Revenue's tax relief, disabled veteran, and land use programs. Reviews, audits, and processes taxpayer applications and affidavits for compliance and eligibility in relief programs. Manages the application, revalidation, and eligibility process for the land use deferral program. Obtains and processes information from the Clerk of the Court relating to deed transfers, deeds of correction and other recorded instruments in a timely and accurate manner. Performs subdivision plan and plat review for new residential and commercial development and inputs parcel ownership information into the Tax Management system. Works with the general public, real estate professionals, attorneys, and other state and local agencies in researching and responding to real property issues and inquiries.
Organization: The Revenue Specialist position is part of Hanover County's Career Development Program (CD). The Revenue Specialist Ladder has four (4) levels ranging from Revenue Specialist I to Senior Revenue Specialist. Incumbents report to a Revenue Division Manager or Deputy Commissioner of Revenue. Senior Revenue Specialists may serve as workflow leaders to lower level staff positions and as project managers for special assignments.
Essential Functions: Personal Property Division
• Responds to citizens inquiries in a knowledgeable and professional manner.
• Receives, audits, assesses and processes taxpayer filings and returns.
• Analyzes and prepares statutory assessments for business accounts who are in non-compliance
with state and local filing requirements.
• Audits vehicle personal property tax accounts to determine appropriate assessment and
compliance with state and local statutes.
• Reviews federal filing forms and schedules to determine PPTR eligibility
• Prepares and submits State Income tax returns with the Virginia Department of Taxation.
• Researches and responds to routine and highly technical and complex taypayer inquiries.
• Initiates account exonerations and supplemental billing enters information into the Tax
Management system.
• Reviews and processes downloaded and imported information from State Agencies.
• Uses an automated computer system to input data, find information and perform taxpayer
account maintenance.
• Prepares documents and files for electronic and manual input into an automated document
imaging and retention system.
• Performs related work as assigned.
Essential Functions: Business Property Division
• Receives, audits, and processes taxpayer applications and affidavits to determine participation
eligibility and compliance with state and local statutes.
• Reviews information received from other county departments and timely and properly updates
and maintains real property ownership information.
• Researches and responds to routine and highly technical and complex taxpayer
inquiries.
• Initiates account exonerations and supplemental billing entries into the Tax Management system.
• Uses an automated computer system to input data, find information and perform taxpayer
account maintenance.
• Prepares documents and files for electronic and manual input into an automated document
imaging and retention system.
• Performs related work as assigned.
Working Conditions:
A. Hazards
• None Known
B. Environment
• Office
C. Physical Effort
• Minimal
D. Non-exempt
Knowledge, Skills and Abilities: Ability to interact positively with the public is required. Excellent oral and written communication skills. Computer literacy or skills preferably in Microsoft Office computer programs and an automated processing system is desired. Ability to work effectively in various and complex automated state processing systems. Basic knowledge of records maintenance, accounting principles, and ability to maintain general office records. Ability to establish and maintain effective working relationships with County officials, employees, state agencies, and the general public.
Education, Experience and Training: High school or equivalent required with at least two (2) year customer service experience preferred – OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education, experience and training.
Special Conditions:
• Criminal Records Check, including fingerprinting
• Twelve-month probationary period
• Serves at the will of the Commissioner of Revenue
Revised Date: April 2019
