Mercy Medical Center, recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring a Surgical Coordinator! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! Mercy’s Surgical Coordinator benefits: Paid time off (PTO) & company paid holidays Tuition reimbursement 403(B) retirement plan with generous company match and “catch up” provision Mercy’s Rewards & Recognition Progr... more details
Summary Mercy Medical Center, recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring a Surgical Coordinator! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! Mercy’s Surgical Coordinator benefits: Paid time off (PTO) & company paid holidays Tuition reimbursement 403(B) retirement plan with generous company match and “catch up” provision Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values Competitive health, prescription, vision and dental benefits & wellness credit Employer paid short & long term disability benefits Discounts on auto & home insurance and Verizon plans Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Perks at Work - savings on favorite brands, travel, tickets, dining and more! Responsibilities The Surgical Coordinator supporting Mercy's Institute for Gynecological Care efficiently performs duties in a manner consistent with Mercy's Mission and Values. This individual schedules surgery, manages pre-authorization for surgical and office procedures, payment posting, charge entry and entry of patient demographics. Efficiently provides quotes for self pay procedures. Tracks pre-admission testing results insuring they have been received in a timely manner according to office protocol. Manage doctors' surgery schedule to include coordinating surgeries with other doctors' offices. Answering phones and triaging patient phone calls for severity/importance. Posses and understand HMO's, Managed Care and Third Party regulations as they apply to a specialty practice. Verification of benefits pertaining to upcoming surgeries Obtains pre-certifications and addresses all billing inquires. All other duties as assigned. Requirements Surgical Coordinator Education: Must possess a high school diploma or GED Surgical Coordinator Experience: One year Surgical Scheduling experience preferred Previous experience in Coding or Accounts Receivable Must possess working knowledge of physician practice operations and understanding of basic scheduling system management. Must possess willingness to go above and beyond with every patient. Must possess ability to handle details and be well organized. Patient (Office and Operating Room) Scheduling. Customer Service. Must be able to perform: Knowledge of basic medical terminology. Ability to work in a demanding and challenging enviromnment Knowledge of duties and use of office equipment. Must have excellent telephone demeanor. Must possess excellent hygiene and grooming habits. Ability to prioritize work load for the most efficient performance. Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
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