Job Abstract

We have an outstanding Contract position for anIntake Representativeto join a leading Company located in theHouston, TXsurrounding area.

Job Responsibilities:

• Act as customer service interface to internal employees and external customers and perform all service related activities (Sales Orders, RMAs, warranty , center set-up, contracts, and consignment procedures).

• Provide responsive and reliable customer service and technical support. Provide liaison support between customers. Coordinate with other departments.

• Perform returned materials process including initiation, receipt, expediting and closing RMAs.

• Use of Data Works system for sales orders, shipments, field service contacts, RMAs, warranty and report generation.

• Receive product orders and process to shipment.

• Provide international customer service at times, and in such event , work a flexible schedule.

• Perform other related duties as assigned, including special projects.

• Build Quality into all aspects of their work by maintaining compliance to all quality requirements.

  Basic Hiring Criteria:

• High School or equivalent and 1 year of experience.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

The Company will consider qualified applicants with arrest and conviction records.

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