Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department Oversee the execution of ad set and visual merchandising standards within the department Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control Participate in department staffing, training and sch... more details
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values.
We are currently seeking self-motivated, results oriented RETAIL SALES AND MERCHANDISING SUPERVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
Click here to see our job video
MAJOR RESPONSIBILITIES:
Through sales floor leadership, ensure associates are greeting and presenting credible product solutions to all customers; ensure customer satisfaction standards are being met in the department
Oversee the execution of ad set and visual merchandising standards within the department
Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control
Participate in department staffing, training and scheduling activities to ensure competent associates are hired to properly service our customers; communicate any issues to management
Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards and desired results are understood and being met within the department
Participate in and lead open and close procedures
Serve as floor leader or manager-in-charge during absence of store managers
Support store operations by maintaining loss prevention awareness and helping to prepare for physical inventory
Partner with senior management and/or Regional HR Manager when needed ensure human resource issues are handled in accordance with guidelines
Perform other duties and tasks as assigned
EDUCATION & EXPERIENCE:
High school diploma required with proficiency in Microsoft Office
Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity preferably
Able to communicate professionally, handle multiple customers at once and relate to people with varying levels of technical expertise
Ability to generate sales and execute corporate initiatives
Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
Flexible Schedules & Excellent Pay
Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
Employee Discount that includes a Friends & Family Discount Program
Tuition Reimbursement & Education Discounts
Paid Time Off for Regular Associates
401K Plan with Company Match
Esteemed Vendor & Company Job Training
Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
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