Handles incoming calls and paging requests connecting parties if possible and /or providing information as requested. Answers priority calls promptly, determines the nature of the emergency and accurately executes procedures contained in hospital and department manuals. Requirements/ Qualifications. Experience with personal computer, data entry, word processing, and windows environment. Effective Communication Skills. Elevating the standards of care begins at Mount Carmel. No matter what role yo... more details
Employment Type:
Part time
Shift:
Rotating Shift
Description:
In accordance with the Mission and Guiding Behaviors; the Telephone Operator monitors all incoming and outgoing Telecommunications activities regarding hospital wide communication efforts. First responder to Safety, life support and critical operational systems including but not limited to: traumas, heart teams, code blues, generator alarms, medical gas alarms, fire system activation, medical emergency assistance, security assistance, and emergency response situations. Responsible for the knowledge and ability to react instantaneously to all emergencies. Acts as a dispatcher for Safety/Security and Facilities.
Why Mount Carmel?
With five hospitals, over 60 free-standing outpatient clinics, a college of nursing, a Medicare Advantage plan, and extensive outreach and community wellness programs, Mount Carmel Health System serves more than a million patients in central Ohio each year, and we've been a pillar of this community for more than 130 years. As a proud member of Trinity Health, one of the nation's largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.
We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.
What we offer:
- Competitive compensation and benefits packages including medical, dental, and vision coverage
- Retirement savings account with employer match starting on day one
- Generous paid time off programs
- Employee recognition incentive program
- Tuition/professional development reimbursement
- Relocation assistance (geographic restrictions apply)
- Discounted tuition and enrollment opportunities' at the Mount Carmel College of Nursing
Why Columbus?
The nation's 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, you'll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com!
About the job:
Our administrative and clerical colleagues play a vital role. At Mount Carmel we believe that teamwork extends beyond the front-lines of patient care and extends to all of us. It’s the commitment and attention to detail that starts here that ensures we’re delivering exceptional experiences to our patients and their families.
The Telephone Operator monitors all incoming and outgoing telecommunications activities regarding hospital wide communication efforts.
Responsibilities
- Handles incoming calls and paging requests connecting parties if possible and /or providing information as requested.
- Answers priority calls promptly, determines the nature of the emergency and accurately executes procedures contained in hospital and department manuals.
Requirements/Qualifications
- Experience with personal computer, data entry, word processing, and windows environment.
- Effective Communication Skills
Elevating the standards of care begins at Mount Carmel. No matter what role you play, working with us means being a part of a team focused on excellence. Join us today.
Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, sexual orientation or physical ability.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
