The Assistant Store Manager, Operations is responsible for leadership of the receiving and operational store processes, the recruitment and onboarding of associates, strategically managing the budget and expenses, and execution of Loss Prevention processes including audits and safety compliance. This manager strives to achieve the goals of the store as well as the Last Call Division. They assist the Store Manager in driving sales and positive plan results through superior customer service, event... more details
Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences.?
Your Role
The Assistant Store Manager, Operations is responsible for leadership of the receiving and operational store processes, the recruitment and onboarding of associates, strategically managing the budget and expenses, and execution of Loss Prevention processes including audits and safety compliance. This manager strives to achieve the goals of the store as well as the Last Call Division. They assist the Store Manager in driving sales and positive plan results through superior customer service, events, promotions, and motivation of the staff. The Assistant Store Manager, Operations also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery. • Lead the shipping and receiving team to ensure accurate and effective processing of all incoming and outgoing merchandise • Monitor operational processes to minimize unnecessary loss; create and execute plans for shrinkage control as needed • Plan for and manage the annual inventory process to deliver strong results • Lead full-cycle recruiting for the store to maintain appropriate staffing that supports business needs while also staying within payroll budget • Lead new hire orientation for all new associates and ensure associate understanding of expectations for their role • Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance • Assess associate performance consistently and objectively • Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations • Oversee execution of on-the-job training for new associates in partnership with other store leaders • Execute administrative Human Resource tasks related to changes in associate data • Monitor payroll and expenses to achieve annual expense and contribution goals • Ensure store compliance of loss prevention policies and procedures and conduct internal investigations as necessary in partnership with Corporate Loss Prevention. • Performs other duties as required
What You Bring
• High School diploma. Bachelor’s degree in business or fashion preferred • 2+ years of retail management experience • 5+ years of retail experience preferred • Basic Computer skills • Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
Medical, Dental, Vision Benefits
Disability Benefits
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off
Retirement Savings Plan (401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30%
Personal and Professional Development Opportunities
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits
About Neiman Marcus Group
As one of the largest multi-brand luxury retailers in the U.S.,?with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology.?Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling.?Our NMG|Way culture, powered by our people, combines?individual talents into a collective strength to make?life extraordinary.?Our brands include Neiman Marcus and Bergdorf Goodman.
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.
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