Job Abstract

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference.  If this is your profile, we want to hear from you.

• Work Experience and Education
  • Minimum of 10-15 years of IT experience
  • Minimum of 5 years managing or leading service, resources, and staff management, including illustrated success in developing technical talent
  • Minimum of 5 years providing IT support in a research environment, preferable biological sciences
  • Minimum of 5 years providing IT support in a GxP environment.

• Communication, Organization and Problem-Solving Skills
  • Strong customer service ethic is critical to success. Ability to effectively manage service delivery and quality issues is required.
  • Strong interpersonal communication skills and the ability to work directly with people at many levels across the organization.
  • Ability to organize, prioritize, and collaborate effectively in a constantly changing environment.
  • Strong problem-solving and technical mentoring skills are essential. As is taking ownership to ensure timely resolution, a strong sense of urgency, and the ability to plan, organize, delegate, and successfully execute in an environment under time and resource pressures.

• Eisai Core Values
  • Consistent demonstration and embodiment of Eisai company core values Collaboration, Excellence, Innovation, Integrity, Passion, Patient/Stakeholder Centricity

• Domain Knowledge
  • Experience supporting Windows 7 and 10 computers in an Active Directory Domain environment.
  • Experience with research applications (Waters, Agilent, Leica, Perkin Elmer, ThermoFisher, Scitex)
  • Familiarity with Lab management solutions, ELN and LIMS
  • Experience with Service Now a plus
  • Knowledge of Bartender is a plus.

Eisai is an equal opportunity employer and as such, is committed in policy and in practice to recruit, hire, train, and promote in all job qualifications without regard to race, color, religion, gender, age, national origin, citizenship status, marital status, sexual orientation, gender identity, disability or veteran status.  Similarly, considering the need for reasonable accommodations, Eisai prohibits discrimination against persons because of disability, including disabled veterans.

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