Job Abstract

ID

2024-3996

# of Openings

1

Category

Customer Success

Radancy is transforming how companies connect with candidates through our SaaS talent acquisition platform. As a Program Manager, you’ll be working with our largest customers to ensure flawless delivery and execution of projects from multiple workstreams. You will liaise with in-house support and delivery teams to prioritize deliverables and keep them on track for your customer(s). Your deep project management experience, organizational mindset and technical knowledge will give you exposure to some of the largest brands in the world.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below.

• Partner with cross-functional teams to ensure that project delivery is aligned with Radancy's high standards through effective organization, communication, and prioritization?
• Create and lead (depending on scope) project plans to ensure each project/workstream has clear action owners, due dates, and a work-back schedule
• Conduct daily stand-ups, log meeting notes, and facilitate cross-team collaboration with delivery teams as required
• Manage, track and optimize projects to keep release schedule on track
• Review priorities with customer success teams on a regular (weekly/daily) basis to ensure resources are deployed appropriately
• Track outstanding actions, owners, and due dates to ensure that we meet or exceed delivery requirements
• Define, own and implement customer success Standard Operating Procedures
• Risk identification and management

• 3+ years of project management?experience in a software/technology company
• Experience with project management/planning software and tools; Smartsheet preferred
• Ability to facilitate constructive discussions among individuals and teams with different areas of expertise
• Ability to quickly and accurately assess customer needs and turn into actionable projects
• Microsoft 365, Smartsheet and Google Suite applications experience preferred
• Recruitment technology experience highly valued

Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:

• Innovative Tech: We leverage transformative technology to optimize talent acquisition strategies.
• Impactful Solutions: Our work makes a difference, strengthening organizations and connecting people to meaningful careers.
• Data-Driven Results: We deliver data-driven, strategic solutions that increase ROI and drive performance.
• Supportive Teams: Collaboration empowers our growth and success, with a focus on well-being and professional development.

Location: This role is based in Glendale, CA, with a requirement of 2 days in the office.

Life and Wellness at Radancy: At Radancy, we prioritize your well-being and offer a comprehensive range of benefits and perks designed to enhance your life, both professionally and personally. Our total rewards package reflects our commitment to ensuring you have the support you need to thrive. Here's a glimpse of what you can expect:

• Medical including plans with 100% coverage for most in-network services, Dental, Vision, Life and AD&D Insurance, Supplemental Life Insurance, Health Care FSA, Dependent Care FSA, Transportation FSA, Parking FSA , Employee Assistance Program (EAP)
• The Radancy Give Back Day Program allows our employees to contribute to their communities by volunteering one day per quarter. This initiative promotes collaboration and enriches lives while supporting local organizations chosen by each office location.
• Experience a range of 9 dynamic diversity programs, coordinated by ERGs and Marketing, including 48+ live sessions and 25 individual of Each One Teach One content. From wellness initiatives like Mental Health Moments and Mindfulness Club to educational events such as Pronouns Workshop and Dialogues Panels, our programs are rooted in education and intention, fostering a culture of inclusivity and growth.
• As part of our Onboarding Recognition Program, you can thank those who helped you settle in by sharing eGift cards. It's one of the ways we appreciate your contribution and value the relationships you build here.
• Opportunities for professional development and career growth in a dynamic global company.

Salary Range: USD $60,000.00 – $65,000.00*
*The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com, and we will work with you to meet your needs.