Role Summary: The Strategic Execution (SE) team for U.S. Bank Operations is broadly responsible for designing and delivering on strategic initiatives that improve our efficiency and effectiveness - expenses, risk, customer and employee experience, operational / productivity / quality metrics. Our work ranges from identifying and solving highly strategic complex problems within a few weeks to leading large multi-year projects with stakeholders across the bank. The SE team is equivalent to an inte... more details
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Role Summary: The Strategic Execution (SE) team for U.S. Bank Operations is broadly responsible for designing and delivering on strategic initiatives that improve our efficiency and effectiveness - expenses, risk, customer and employee experience, operational / productivity / quality metrics. Our work ranges from identifying and solving highly strategic complex problems within a few weeks to leading large multi-year projects with stakeholders across the bank. The SE team is equivalent to an internal, in-house strategy consulting firm with a focus on only one client, i.e., U.S. Bank.
As a member of the SE leadership team, you will work in a highly collaborative fashion with a large cross section of stakeholders, partners and other SE leaders and colleagues. You will become a trusted advisor to the SE leadership team and leaders across Operations. Reporting directly to and supporting the head of SE, you will shape, manage, and deliver on a portfolio of strategic initiatives for U.S. Bank's Operations. These complex initiatives usually span business areas and stakeholders not only across Operations, but also across the bank. Leading a small team of SE practitioners to manage a strategic initiatives portfolio, you will:
- Help shape and execute on the strategy for U.S. Bank Operations
- Identify new initiatives to add to the existing portfolio
- Serve as the “front door” for strategic initiatives utilizing intake standards and practices for SE
- Lead each initiative through ideation, scoping, funding (CapEx and OpEx), execution, and benefit delivery
- Design, execute, and deliver on the portfolio
- Utilize and propagate the SE standards for developing deliverables, managing projects, reporting progress and managing risks and issues?
- Create relevant reporting across our stakeholder needs
- Provide governance across the portfolio
- Develop trusted relationships with executives, senior leaders, and key business partners
- Provide financial management of the initiatives and the portfolio
- Contribute thought leadership to the broader SE team on the industry, U.S. Bank businesses, banking financials, strong consulting practices, analytics, etc.
- Support shaping the vision, brand, strategy, and execution of the SE function itself
- Nurture and grow talent not only within your own team but also across SE
You will bring an eagerness to expand your knowledge base of banking and embrace challenges to support critical changes and accelerate execution. You will inspire others, build strong relationships, and display high energy and resilience in ambiguous and fast-paced contexts. You welcome the opportunity to learn new systems and skillsets and develop executive presence.
Qualifications (Required):
- 15+ years of progressive experience leading large-scale, enterprise-wide transformative initiatives, preferably with leading financial services institutions or consulting firms (e.g., Big Four, top-tier management)
- Extensive experience with managing strategic and operational transformations
- Master's degree or equivalent work experience
- Ability to operate in a demanding high-expectations and standards environment
- Attitude to operate as a doer-leader, instead of a manager of people and tasks
- Problem solver with an ownership mindset, instead of a facilitator
- Exceptional strategic and analytical, problem-solving, and storyboarding skills
- Executive presence
- Ability to influence without authority
- High degree of comfort with ambiguity
- Detail-orientation with excellent organizational skills and ability to adapt to change
- Positive, consultative approach to people leadership as a team leader and/or mentor
- Exceptional written and verbal communication skills
- Excellent MS Office skills, including Excel and PowerPoint
- Ability and willingness to travel up to 25%
Qualifications (Preferred):
- Experience in Banking industry / Operations
- Industry reputation as an expert in multiple areas of banking, finance, consulting, and/or enterprise transformation
- Demonstrated commitment to professional development through ongoing education
This role offers a hybrid/flexible schedule which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.
#USBOps
#OpsTE
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $165,325.00 - $194,500.00 - $213,950.00
U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.
Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.
