All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need: Terminal/ Concourse Assist Direct customers toward appropriate lines and kiosks Answer customers’ questions. General lobby upkeep/tidiness Be a United Brand Ambassador assisting with enhancing the customer experience and retaining UA customers. Greeting customers with friendly service in the lobby, concourse or bagg... more details
Pay Range: $20.72 per hour
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
The United Summer Associates Program (USA) is seeking students who have the determination to reach for the stars to pursue a college education and gain real-world experience as we transform United into the World’s Best Airline. Our USA program, like the colleges the participants attend and the communities they hail from, supports and offers them a new horizon and the insight to pursue the fantastic opportunities that await them.
The program will be approximately ten weeks long. The position is not remote and will require the person to physically report to the airport at their location for their shift.
Job Description
All participants are trained in each area and are assigned an area each day via a supervisor. Participants are moved to additional locations if necessary, depending on business need:
Terminal/Concourse Assist
Direct customers toward appropriate lines and kiosks
Answer customers’ questions.
General lobby upkeep/tidiness
Be a United Brand Ambassador assisting with enhancing the customer experience and retaining UA customers.
Greeting customers with friendly service in the lobby, concourse or baggage claim
Direct customers toward appropriate line: self-serve kiosks, Premier Access, etc.
Introduction into corporate experiences and various aviation related departments/functions
Time spent in a mentorship with a member of the leadership team.
May perform other job duties as directed by Employee’s Leaders
Qualifications
Ability to handle simultaneous situations and adapt to a fast-paced, changing environment.
Solid interpersonal skills with focus on teamwork and strong verbal communication skills
Must follow United’s public contact employee appearance standards.
United will provide two United Branded shirts for individuals to wear during their shift.
Must be willing and able to?work any shift including early morning, nights, weekends and holidays.
Must be HS graduate (or GED) and currently enrolled in college.
Must have original social security card (no copies) & government issued ID & birth certificate the?day of interview with you.
Transportation
Transportation will need to be provided by student in order a have a timely arrival and departure of shift.
Parking options vary per station; students may need to cover parking in some locations.
United will provide public transportation information / options to USA participants.
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