The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meanin... more details
The Position
The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.
Why join the City of Oakland Department of Public Works? The City of Oakland is recruiting to fill one (1) Facilities Complex Manager vacancy in the Facilities Division within the Oakland Public Works Department. The Facilities Division is responsible for maintaining the city's infrastructure through various maintenance teams, encompassing custodial services, engineering across all disciplines, contracting and oversight, customer service, real estate tenant maintenance (limited to City-provided services with direct tenant communication), emergency services, attendance at council meetings as needed, budget management, and staffing. The division's key objectives include providing prompt customer service and communication, ensuring safety, maintaining the city's facilities with pride and excellence, implementing an effective preventative maintenance program, evaluating facilities project requests and contracts, overseeing contractor work, and fostering strong communication with contractors and city departments.
The Facilities Complex Manager reports directly to the Building Services Manager and is responsible for the overall operations and management of the City Facilities; develops standard operating procedures and policies; reviews and provides recommendations for leases; manages the City’s security contract; functions as a liaison between City and security contract provider; and trains and supervises assigned staff.
We are looking for someone who is:
A strong leader, capable of motivating a team, establishing clear goals, and ensuring they are achieved.
Skilled in facilitating and conducting training for staff.
A team builder that fosters teamwork and collaboration.
Proficient in Microsoft Office and Web-based tools .
A strong communicator and can convey ideas clearly.
Highly organized and able to prioritize tasks effectively.
What you will typically be responsible for:
Overseeing the management of City facilities, maintenance, custodial, and security guard operations provided by a private company.
Developing policies and procedures for the day-to-day operations of the buildings and facilities; ensuring compliance with health and safety standards, including California Occupational Safety & Health Administration (Cal/OSHA) and other regulatory agencies; and investigating and responding to health and/or safety violations.
Developing and implementing minor modifications to meet Americans with Disabilities Act (ADA) requirements for facility access.
Administering and monitoring the budget; and overseeing fiscal operations including payments, contract administration, purchasing, and revenues.
Reviewing reports on the conditions of buildings and making administrative recommendations on building repairs and renovations; preparing bid specifications and negotiating contracts with contractors and consultants.
Coordinating and assisting with emergency response efforts with other emergency responders and City staff.
Supervising and evaluating staff
Read the complete job description by clicking this Facilities Complex Manager
A few reasons you might love this job:
You will be responsible for overseeing various aspects of facility and maintenance management which makes the job exciting and offers opportunities for continuous learning and professional development.
You will impact the experience of occupants, visitors, and tenants by ensuring City buildings are well-maintained and functional.
You will be a part of a team whose mission is to help make the City of Oakland better by maintaining a high level of customer service.
You will help create a city where diversity has been maintained, racial disparities have been eliminated, and racial equity has been achieved.
A few challenges you might face in this job:
You will be required to work irregular hours, including evenings, weekends, and holidays, especially during emergencies or events.
You will handle multiple tasks simultaneously, dealing with emergencies, and addressing unexpected issues, which can lead to high levels of stress and pressure.
You will be responsible for managing facility and maintenance services for aging buildings, where budget limitations and resource constraints may hinder the effective implementation of desired improvements to address maintenance needs.
You will have to travel to various facilities throughout the City.
Competencies Required: Analyzing & Interpreting Data: Drawing meaning and conclusions from quantitative or qualitative data Critical Thinking: Analytically and logically evaluating information, propositions, and claims Decision Making: Choosing optimal courses of action in a timely manner Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Professional & Technical Expertise: Applying technical subject matter to the job Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Attention to Detail: Focusing on the details of work content, work steps, and final work products Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results. Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Handling & Resolving Conflict: Managing interpersonally strained situations Leadership: Guiding and encouraging others to accomplish a common goal Managing Performance: Ensuring superior individual and group performance Leading Cross-Functional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions, functions, or teams
*Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland
Minimum Requirements for Application
This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications.
Education: A Bachelor's degree from an accredited college or university in facility management, real estate, business or public administration or a closely related field. Experience: Five (5) years of progressively responsible work experience in building management, including construction, custodial services, security services, general building maintenance or comparable experience. Experience must include three (3) years of experience supervising staff.
Desirable Qualifications:
Skilled in various Microsoft Office software applications
Experience in maintenance, custodial, or engineering and sustainability management
Possession of a Project Management Certification
Familiar with Oracle and Cityworks software application
Supplemental Information
The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position.
Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas.
Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications.
In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final.
For this recruitment, all qualified applicants will be invited to the structured interview (sometimes referred to as an Oral Exam). The tentative date of the structured interview is the week of July 22, 2024.
For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame.
Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract.
What’s in it for you?
Work/Life Balance: 37.5 hour work weeks
15 paid holidays
Vacation: 2 weeks per year minimum with the ability to accrue more depending on public sector years of service
Retirement: CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security
Health: The City of Oakland pays the full cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care, and other HMO and PPO plans
Dental: Delta Dental full premium for employees and eligible dependents
Vision: VSP full premium for employees and eligible dependents
Sick leave: Employees accrue 12 days per year
Deferred Compensation: 457(b) pre-tax plan and an after-tax ROTH 401(k)plan
Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Tuition Reimbursement, Life Insurance up to $200k & Employee Training.
Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list.
Disaster Service Workers
All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency.
How to Apply
Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm.
If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.).
Our online application system is provided by GovernmentJobs. If you have problems while applying online, please contact GovernmentJobs Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Mary Ann Gonzales, Sr. HR Analyst at mgonzales@oaklandca.gov.
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