Job Abstract

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, a hybrid work model with both remote and in-office work, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities. Join us in Inspiring Hope and Building Futures.

Our Benefits:

• Medical, prescriptions, dental and vision insurance
• Retirement savings plan with company match
• Company-paid and supplemental life insurance
• Flexible spending accounts
• Paid vacation, sick and personal leave
• 11 paid holidays
• Professional development and training
• Tuition reimbursement
• Employee referral bonus program
• Flexible work arrangements

JOB SUMMARY: The Director of HR Shared Services has primary responsibility for the efficient operations of the payroll, benefit programs and the enterprise-wide Human Resources Information System (HRIS). The position serves as the payroll, benefits, and HRIS expert for the HR partner teams and Agency staff and is also responsible for the delivery of ethical, legal, and strategic support for these functional areas in support of the Agency’s goals, mission, values, and vision.

SUPERVISORY RESPONSIBILITIES: Provides administrative supervision for up to 5 FTEs.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide leadership and direction to all Shared Services staff to include recruiting, staffing, hiring, performance evaluation, employee discipline, training, and professional development; set standards for customer service; conduct regular staff meetings; communicate policies and procedures; and facilitate team dynamics.

Benefits

1. Serve as the subject matter expert on the Agency’s health and welfare plans.
2. Ensure proper administration of all benefit programs, including benefits in compliance with the Service Contract Act and the Ability One program.
3. Ensure compliance with agency policy, plan documents, rules and regulations, provider/broker agreements, and summary plan documents and certificates, and in accordance with Catholic Social Teachings.

4. Develop programs to monitor and reduce costs and improve delivery of benefit programs.

5. Oversee the annual open enrollment process and ensure an effective process execution.

6. Ensure the assigned benefits team member reconciles invoices and initiates payment in the procurement system. This team member also initiates the processing of non-benefit invoices in the procurement system.

7. Prepare and presents statistical reports on requested subjects to senior management and OSHA, as necessary.

8. Develop and implement policies and procedures affecting agency relations with the organization’s employees and their representatives.

Payroll

1. Ensure the daily operational functions of the payroll department run effectively and efficiently within agency guidelines.
2. Ensure all benefit elections are reconciled and initiated in the procurement system for payment. This team also initiates the processing of non-benefit invoices in the procurement system.
3. Coordinate payroll data requests from auditors, internal, external, and regulatory agencies.
4. Ensure payments, payroll taxes and government reports are disbursed on time and accurately to avoid penalties.
5. Develop action plans to address audit controls and recommendations.
6. Review, plan, and implement improvements to payroll processes.
7. Keep current on industry practices and regulatory developments.

HRIS

1. Deliver HRIS solutions that support HR disciplines including Talent Acquisition, Payroll, Benefits, Talent Management, Learning and Development, and Business Intelligence.
2. Ensure the system supports the strategic direction by maintaining roadmaps that align to the current policies and procedures.
3. Serve as the primary contact to the HRIS vendor; lead the analysis of costs and long-term implications of technology decisions.
4. Create and monitor protocols to audit HR data maintained in the HRIS.
5. Develop user procedures, guidelines and documentation and train stakeholders on HRIS processes/functionality to drive sustainable transformation.
6. Ensure a high-quality employee experience as well as ongoing compliance with policies and regulations.

Compensation

1. Administer direct compensation for all levels of employees including the processing, recording, and reporting of compensation-related actions taken.
2. Consult with management on all incentive compensation program design and processing.
3. Stay apprised of federal, state, and local compensation laws and regulations to ensure company compliance.

• Compliance - Coordinate all HR compliance-related reporting including but not limited to: ADA and amendments, PPACA, OSHA, EEO, AAP (Executive Order 11246), DC First Source Program, DC Living Wage, DC Wage Theft Prevention Act and amendments, DC Wage Transparency Act, OFCCP, Service Contract Act, JWOD, FLSA, HIPPA, FMLA/DCFMLA, and DC and Montgomery County Sick and Safe Leave Acts.
• Maintain and continually improve internal controls.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in human resources, business, or a related field.

• 10 years of progressively responsible experience in compensation, payroll, benefits and HRIS design and administration.

• 5 years of supervisory experience with proven proficiencies in prioritizing client issues, identifying critical client issues, and identifying training and process reengineering needs.

• Experience with UKG payroll, Kronos timekeeping and Cognos report writing applications strongly preferred.

• Experience in a government contracting environment preferred.

SKILLS and COMPETENCIES:

• Proficiency with the Microsoft 365 Office applications including Excel, OneDrive, and SharePoint.
• Ability to proactively promote and demonstrate the Agency’s culture and values.
• Strong analytical skills and the ability to demonstrate composure and flexibility to adapt and respond to priority changes.