LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier and happier through increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good”! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as Sr. Product Trainer, SKS located in NJ.. This role is ONSITE.
Position Summary:
Designs, develops and delivers instructor-led training courses on business-specific processes, products, systems or other initiatives. Responsible for delivering high impact instructor-led training courses on product advantages to retail sales associates and internal LGEUS associates utilizing presentation skills and principles of interactive instructional design to foster understanding of LGEUS products and brand advocacy
Key Responsibilities:
- Provides project support for training initiatives. Coordinates training projects from start to finish including tasks and timelines. Serves as subject matter expert for instructional designers, eLearning developers and technical writers. Reviews instructional designs, testing procedures and technology.
- Populates system training or test regions with data for use in classes, provides client updates, analyzes data and writes training summaries.
- Maintains subject matter expertise for assigned business areas, including job shadowing, attending team meetings, process updates, staffing and providing production support as required.
- Engages instructional designers when significant edits are required (course redesigns). Designs and develops course content for narrowly focused topics.
- Consults with the business to determine performance gaps and generate innovative solutions.
- Prepares for training classes: creates and updates class rosters, sends registrations, manages hardware and software set-up, completes evaluation tracking, ensures room reservations and equipment setup and orders materials.
- Builds team structure and increases team efficiency by contributing to internal processes and tools.
Qualifications/ Education:
- Bachelor’s Degree
- Minimum 8 years of training experience in classroom setting
- Excellent organizational, planning, presentation and communications skills
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At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take in account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies, where applicable, the salary range listed may not reflect all geographic differentials applied .
