Job Abstract

Secure our Nation, Ignite your Future

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, ManTech is seeking a motivated, career and customer-oriented Journeyman Monitoring and Incident Response Team (MIRT) Analyst (PT) to join our team in the Washington, DC. This position supports a 24/7/365 service center. You will have the option of two different shifts (1st and 2nd).

Responsibilities include but are not limited to:

• Knowledge and experience with information network security equipment.
• Understanding of information network threats such as computer viruses.
• Tests and operates firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools.
• Safeguards the network against unauthorized infiltration, modification, destruction or disclosure.
• May research, evaluate, test, recommends communicate and implement new security software or devices.
• Implements, enforces, communicates and develops security policies or plans for data, software applications, hardware, and telecommunications.
• Provides information to management regarding the negative impact caused by theft, destruction, alteration or denial of access to information.
• Provides recommendations on information assurance engineering standards, implementation dependencies, and changing information assurance related technologies.
• Detect incidents using monitoring tools, create incident tickets using customer incident management resources, coordinate the incident resolution effort across internal and external support teams and third-party vendors, and assist with drafting AARs;
• Review ServiceNow infrastructure category tickets daily to ensure categorization, prioritization, and ticket documentation;
• Perform hourly health checks on key systems and resources to include Zscaler and AnyConnect remote access solutions;
• Review and manage network infrastructure MACDs to include coordinating outage windows and addressing proxy certificate alerts;
• Perform resource and infrastructure monitoring to include monitoring tool configuration, tuning to consistently achieve monitoring KPIs, and incident detection and escalation;
• Create various daily, weekly, monthly, and ad hoc monitoring and incident management reports;
• Draft and management monitoring and incident management SOPs;

Basic Qualifications:

• A bachelor’s degree in a Mathematics, Telecommunications, Electrical Engineering, Computer Engineering, or Computer Science field of study or related
• A minimum of two (2) years of related experience -OR- a minimum of (6) six years of experience along with a Systems Administrator or Network certification in lieu of a degree
• Demonstrated experience performing monitoring and incident management in a large enterprise environment
• Demonstrated experience configuring and tuning infrastructure and application monitoring tools

Preferred Qualifications:

• Proficient with ServiceNow

Clearance Requirements:

• Must be a U.S. citizen
• Must be able to obtain a Public Trust

Physical Requirements:

• Must be able to be in a stationary position more than 50% of the time 
• Must be able to communicate, converse, and exchange information with peers and senior personnel 
• Constantly operates a computer and other office productivity machinery, such as a computer 
• The person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations 
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.

ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.

If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.

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