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About Everest:

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Europe, Bermuda, Canada, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers.

Our financial strength is evident in Financial Agency Ratings of: A+ A. M. Best, A+ S&P Global and A1 Moody’s Investor Service. We are a market leader for our broad diversified income streams, strong underlying underwriting performance with reduced volatility and strong cash flow. We take pride in being known in the industry as nimble, entrepreneurial and responsive

About the role:

Our IT Corporate Applications department is looking for an VP I, IT Business of IT, Delivery Lead to join their team.

You will be responsible for managing and motivating a multi-discipline Business of IT Agile Team.  Products manage include ServiceNow, SailPoint, Atlassian products like JIRA and Confluence in support of IT’s mission in the organization. You will manage cadence of delivery and ensure the effectiveness of the team to produce quality deliverables aligned to business values and objectives.

• Lead a team of staff, consultants, and business team members on various projects for the Company.
• Manage day to day support responsibilities for the corporate applications systems with a focus on the portfolio within the Business of IT (e.g.  ServiceNow, Atlassian JIRA / Confluence and SailPoint Applications) in the Portfolio while providing managerial and technical leadership as an IT Leader
• Ability to create consumable user stories with other release train members by gathering business requirements, lead development of prototypes and/or high-fidelity mock-ups to validate and refine requirements, and define tasks required for implementing and maintaining ServiceNow, JIRA, SailPoint and similar applications throughout their lifecycles.
• Drive Agile teams and methodologies in a virtual environment.
• Provide leadership with the ongoing development of policies and procedures for the purpose of consistent product delivery in the application environments.
• Experience advising, coaching, and leading Agile (i.e., SAFe) Application implementation teams.
• Develop and collaborate with internal departments and external organizations to make effective and timely decisions in alignment with departmental direction.
• Work closely with business partners to implement projects including the development of plans, management of resources and deliverables in Application Portfolio
• Manage and drive projects to completion for the organization and forecast, plan, and deliver on budget.
• Participate in the requirements gathering with Business, prioritization of backlog and maintain application roadmaps.
• Contribute to functional and technical design documents.
• Work with internal IT teams to provide requirements and SME support.
• Enforce team to practice Agile Methodology and Adhere to Agile rules.
• Collaborate with VMO for all vendor communications. 
• Be proactive and foresee challenges on Project execution. Propose and Discuss with Management on the solutions to overcome the challenges.
• Budgets and forecasts, Demand, Organizational Skills, and Provisioning of team resources effectively
• Critical Thinking for solutions and proactive recommendations to senior leadership
• Able to work and manage competing priorities, manage tasks, and deliver results.
• Ability to rationalize risks, opportunities, and draw plans of action and recommendations.
• Functional and Technical mix of expertise in the Business of IT portfolio (ServiceNow, JIRA, Confluence, SailPoint etc.) to gather requirements, drive solutions and manage multiple projects.
• Experienced in development methodology (Agile / Lean, DevOps) and life cycle methodology.

• Master’s or bachelor’s degree in information technology
• Minimum 7+ years of experience in Implementation leadership or senior level manager position responsible for implementation and delivery.
• Minimum 7+ years Production Support experience (L3, hyper care, problem management)
• Minimum 7+ years AMS and vendor management of delivery and support as a service.  SLA management and KPIs establishment and management of services against performance metrics in a global model.
• Track record of medium and large-scale delivery using Agile methodologies such as DevSecOps and SAFe
• Experience managing business engagements, starting with building strong relationships with the various business leads and balancing a wide variety of competing and sometimes conflicting priorities.
• Proven ability to promote ideas and proposals persuasively, shape stakeholders’ opinions, project a positive image, work through conflicts, and negotiate win/win solutions.
• Proven ability to apply financial insights and draw accurate conclusions from financial and other quantitative information.
• Expert problem solving, risk management and presenting solutions toward successful resolution.
• Effective stakeholder relationship management with both external and internal stakeholders.
• Business operations and/or strategic planning experience
• Minimum of?10 years of progressive experience in project management, business analysis, and technology implementation in full life-cycle engagements
• Preferred Qualifications:
  • ServiceNow Platform Certification
  • Atlassian JIRA Certification
  • SailPoint Certification
  • SAFe Agilist Certification
  • PMP Certification
  • ITILv4 Certification

• Excellent communication and leadership skills
• Demonstrated experience in leading teams and supervising people.
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
• Proven experience in driving process optimization and organizational change
• Experience acting as an advisor and partner in the development and definition of business strategies.
• Excellent written and communication skills.
• Excellent presentation, influencing and reasoning skills.
• Ability to work with staff at all levels of the organization.
• Ability to multitask, solve problems resourcefully, and work well utilizing effective time management.
• Self-motivated with the ability to work independently toward established goals.
• Ability to think innovatively in developing and executing change.
• Ability to work within a complex business environment.

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Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com.

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