Job Abstract

Special Instructions to Applicants: All interested applicants must attach a cover letter and a resume in the Supporting Documents section of the application in a PDF format. Please note that the applicant tracking system does not convert attachments in Word format successfully.

Position Summary:

The Assistant Director of Academic Advising and Navigate Specialist supports the mission of the Office of Academic Advising by helping students explore academic opportunities, identify goals, and implement plans to reach those goals. The assistant director assists with engaging a community of advising including faculty advisors, collaborative offices, peer academic advisors, and all undergraduate students through training, seminars, programs, events, and related initiatives. The assistant director advises undergraduate students across all disciplines and academic interests including but not limited to students expressing interest in health professions, law school, graduate school, undecided students, transfer students, students seeking area majors, overloads, and readmissions.

The assistant director oversees the development and maintenance of EAB’s Navigate and provides regular communication to university staff, faculty and administration. Responsible for training, consultation, ongoing technology support, and outreach activities. Serve as lead Navigate liaison to collaborative offices and students. The position requires regular contact with campus constituents, excellent communication skills, evaluation and resolution of problems. Must possess technical and organizational skills to facilitate effectiveness with stakeholders across campus.

The ideal candidate will have an understanding of Rice’s community of advising and provide training and technical support for EAB’s Navigate.

Workplace Requirements

This position is offered as a hybrid role, combining both in-office and remote work to provide flexibility and support collaboration during normal business hours on Monday-Friday from 8:30-12pm and 1-5pm. Per Rice policy 440, work arrangements may be subject to change.

Hiring Range: $57,000 to $62,000 annually contingent upon qualifications and experience

Exempt (salaried) positions under FLSA are not eligible for overtime.

Minimum Requirements:

• Bachelor’s Degree
  • Experience may not be substituted for the education requirement
• 2+ years experience in academic advising and/or educational technology platforms
  • In lieu of the experience requirement, additional related education, above and beyond what is required, may be substituted on an equivalent year-for-year basis.

Skills:

• Excellent oral and written communication skills; excellent interpersonal and organizational skills; independence and initiative; proactive attitude
• Must be able to interact and collaborate with staff and faculty leaders, gain the trust and confidence, and provide training to Rice’s community of advising
• Must have the diplomacy, patience, and tact necessary to successfully address a wide range of interactions with administrators, faculty, staff, students, parents, and community members
• Must be able to handle routine interruptions

Preferences:

• Advanced Degree
• Experience in academic advising, mentoring, tutoring, and/or instructional experience at a university
• Early alert intervention, program assessment
• Experience utilizing education technology platforms such as Navigate, Banner, Degree Works, Canvas, Slate
• Experience with Rice University faculty, staff, students and collaborative offices or an understanding of a residential, liberal arts college.

Essential Functions:

• Develop training materials for Navigate users and offer ongoing, regular training for faculty, staff, and student users
• Maintain robust documentation for reference and troubleshooting materials
• Serve as the Application Administrator to configure the platform, manage new data elements and oversee user permissions
• Manage the early alert system, including coordination of appointment and progress report campaigns, and other alerts to improve student success
• Manage the Content Administration Tool and related communication for the Navigate Student, mobile app
• Collaborate with Leadership Strategy Team to develop strategic plans, outreach campaigns, and other interventions that support university priorities
• Utilize EAB analytics to monitor utilization and evaluate platform effectiveness
• Respond to issues with the platform and work collaboratively with Rice OIT and EAB’s Partner Support to determine a resolution
• Provides training, information sessions, and engagement of faculty advisors, collaborative offices, peer academic advisors, and community members
• Assist with assigned advising committee through letter writing, data collection and assessment
• Advises undergraduate students across a wide variety of interest and needs
• Advises undergraduate students across a wide variety of interest and needs
• Assists with creating and distributing academic advising resources including information from peer schools, national associations, Rice academic departments and collaborative offices
• Assists with preparation and delivery of Orientation Week programming
• Researches and reports on current best and progressive practices for general and specialized areas of academic advising
• Advises students through individual appointments and centralized and residential college information sessions
• Performs all other duties as assigned

Rice University HR | Benefits: https://knowledgecafe.rice.edu/benefits-overview

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Rice University is an Equal Opportunity Employer committed to diversity at all levels. It considers for employment qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national or ethnic origin, genetic information, disability, or protected veteran status.